Sales Manager Lead
2 weeks ago
About the Role
We are seeking a highly skilled and experienced Sales Manager Lead to join our team at Smiggle's Midland Gate store.
As a key member of our sales leadership team, you will be responsible for maximising sales opportunities through coaching, developing and providing feedback to your team.
The ideal candidate will have a passion for our products and a genuine enthusiasm for delivering exceptional customer experiences.
This is a full-time position with a flexible roster, requiring availability over weekends, late night trading hours and public holidays.
What We Offer
- A competitive salary of approximately $60,000 - $80,000 per annum, depending on experience.
- A comprehensive 3-month training plan, including buddy manager support.
- Career development plans, with opportunities for growth and advancement within the business.
- Competitive pay and incentives, including a monthly bonus and incentive scheme.
- Generous staff discounts, with 50% off Smiggle products.
- Dedicated management training, including workshops and development opportunities tailored for management roles.
- Flexible rostering, supporting a healthy work-life balance.
A Day in the Life
- Create a great store experience for all customers, delivering exceptional service and exceeding customer expectations.
- Drive sales with your team to achieve targets and KPIs, maximising every sales opportunity.
- Develop, train and succession plan your team to increase productivity and drive business results.
- Implement visual merchandising strategies and promotional changes to drive sales and enhance the shopping experience.
- Roster your team in line with the store's trading profile, ensuring seamless operations and optimal customer satisfaction.
What You'll Bring
- Experience in developing and coaching teams, with a proven track record of driving sales growth and improving customer satisfaction.
- Previous leadership experience, ideally in retail, with a strong understanding of sales operations and customer service principles.
- Ability to provide genuine and unique customer experiences, leveraging product knowledge and creative solutions.
- Proven ability to achieve sales and KPIs while controlling wage spend and stock loss targets.
- Previous visual merchandising experience, working from a brief and collaborating with cross-functional teams.
About Smiggle
Smiggle is the ultimate retail destination for school, birthday and leisure products, offering a wide range of colourful, fun and unique products for kids of all ages.
With stores across Australia, New Zealand, UK, Ireland, Singapore and Malaysia, Smiggle has become a household name, synonymous with high-quality products and exceptional customer service.
As a member of The Just Group, Smiggle benefits from a rich history of innovation and customer obsession, driving business success and employee satisfaction.
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