Customer Service Host

6 hours ago


Gold Coast, Queensland, Australia The Star Gold Coast Full time

Transform your career with a role as a Customer Service Host at The Star Gold Coast.

About the Role

We are seeking a highly skilled and experienced Customer Service Host to join our team. As a Food and Beverage Attendant, you will be responsible for providing exceptional customer service to all guests, ensuring that every interaction is enthusiastic and professional.

The Ideal Candidate

To succeed in this role, you will need to possess excellent communication skills, be adaptable and reliable, and have the ability to engage with customers effectively. You will also be required to maintain knowledge of menu items, ensure RSA standards are met, and maintain cleanliness and organisation of the venue.

What We Offer
  • A competitive hourly rate of $25-$30 AUD, plus penalty rates for weekends and public holidays
  • Up to 30% discounts across award-winning restaurants and accommodation
  • An organisation that values diversity, teamwork, and being your best self
  • Lifestyle discounts including gym memberships, retail discounts, and dry-cleaning services
Company Overview

The Star Gold Coast is a renowned entertainment destination offering an unparalleled experience. With lavish stays, culinary delights, and thrilling entertainment options, we cater to a diverse range of guests.

Culture and Values

We are committed to creating a diverse, equitable, and inclusive workplace that contributes to exceptional experiences for our guests, a great place to work for our team members, and positive outcomes for our communities.


  • Premium Services Host

    1 month ago


    Gold Coast, Queensland, Australia The Star Gold Coast Full time

    About the RoleAs a Premium Services Host at The Star Gold Coast, you will be the face of our premium gaming experiences, providing exceptional service to our valued guests. You will become an expert of the Star Club Loyalty Program, with extensive knowledge to promote member benefits and address guest enquiries.Key ResponsibilitiesRespond to guest enquiries...

  • Premium Services Host

    4 weeks ago


    Gold Coast, Queensland, Australia The Star Gold Coast Full time

    About the RoleAs a Premium Services Host at The Star Gold Coast, you will be the face of our premium gaming experiences, providing exceptional service to our valued guests. You will become an expert of the Star Club Loyalty Program with extensive knowledge to be able to promote the Star Club member benefits and address a multitude of guest enquiries that...

  • Executive Lounge Host

    4 weeks ago


    Gold Coast, Queensland, Australia Echo Entertainment Group Full time

    At The Star Gold Coast, we're seeking a highly skilled and charismatic Executive Lounge Host to join our Hotel Department. In this role, you'll be responsible for delivering exceptional customer service and ensuring the presentation of the lounge upholds 5-star standards.Key responsibilities include meeting and greeting customers, maintaining stock levels,...

  • Luxury Lounge Host

    3 days ago


    Gold Coast, Queensland, Australia Echo Entertainment Group Full time

    Job DescriptionWe are seeking an exceptional Luxury Lounge Host to join our team at The Star Gold Coast.About the RoleThis is an exciting opportunity to provide exceptional customer service and ensure the presentation of our executive lounge upholds 5-star standards. As a Luxury Lounge Host, you will be responsible for meeting and greeting guests,...

  • Executive Lounge Host

    1 month ago


    Gold Coast, Queensland, Australia Echo Entertainment Group Full time

    About the RoleWe are seeking a highly skilled and enthusiastic Executive Lounge Host to join our team at The Star Gold Coast. As a key member of our Hotel Department, you will be responsible for delivering exceptional customer service and ensuring the presentation of the executive floor lounge meets 5-star standards.Key ResponsibilitiesMeet and greet...


  • Gold Coast, Queensland, Australia The Star Gold Coast Full time

    About This RoleAs a Premium Services Host at The Star Gold Coast, you will be the face of our premium gaming experiences, providing exceptional service to our valued guests. You will become an expert of the Star Club Loyalty Program, promoting member benefits and addressing guest inquiries.This fast-paced role requires a high level of attention to detail to...


  • Gold Coast, Queensland, Australia Drakes Supermarkets Full time

    Unlock Your Potential in RetailDrakes Supermarkets is a leading Australian supermarket chain with a strong commitment to customer service. We are seeking a highly motivated and experienced Customer Service Manager to join our team.The successful applicant will be responsible for leading a team of customer service representatives and ensuring that our stores...


  • Gold Coast, Queensland, Australia Telstra Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Retail Sales Consultant, you will be responsible for providing exceptional customer service and sales support to our customers.Key ResponsibilitiesProvide quality customer service to all customersMaximise sales by...


  • Gold Coast, Queensland, Australia Telstra Full time

    About the RoleWe are seeking a highly motivated and experienced Customer Service & Sales professional to join our team at Telstra. As a Retail Sales Consultant, you will be responsible for providing exceptional customer service and sales experience to our customers.Key ResponsibilitiesProvide quality customer service to all customersMaximise sales by...


  • Gold Coast, Queensland, Australia Telstra Full time

    Role OverviewWe are seeking an experienced Customer Service Representative to join our team at Telstra Robina store.About the RoleThis is a casual position available, requiring flexibility to work Monday to Sunday. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences, maximizing sales, and achieving...


  • Gold Coast, Queensland, Australia Drakes Supermarkets Full time

    Exciting Opportunity in Retail LeadershipDrakes Supermarkets, Australia's largest independently-owned supermarket chain, is seeking a Customer Service Director to lead our retail operations. As a key member of our leadership team, you will be responsible for driving customer satisfaction and service excellence across our stores.The successful applicant will...


  • Gold Coast, Queensland, Australia Drakes Supermarkets Full time

    Unlock Your Career PotentialDrakes Supermarkets, a family-owned and operated private company, is Australia's largest independently-owned supermarket chain. We're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Manager.As a key member of our team, you'll have the opportunity to make a real difference in the...


  • Gold Coast, Queensland, Australia Telstra Full time

    About the RoleWe are seeking a skilled Customer Service & Sales professional to join our team. If you are passionate about delivering exceptional customer experiences, we encourage you to apply.Key ResponsibilitiesProvide quality customer service to all customersMaximise sales by providing latest product and service information to our customers.Achieve sales...


  • Gold Coast, Queensland, Australia Telstra Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Telstra. As a Retail Sales Consultant, you will be responsible for delivering exceptional customer experiences and achieving sales targets in a fast-paced retail environment.Key ResponsibilitiesProvide quality customer service to all...


  • Gold Coast, Queensland, Australia Oaks Hotels Full time

    Job SummaryOaks Gold Coast Calypso Plaza Suites is seeking a highly skilled Guest Service Agent to provide exceptional customer service to our guests.The ideal candidate will have a passion for delivering outstanding service, a warm and welcoming presence, and the ability to guide guests through their stay with ease.Key ResponsibilitiesWelcome and check-in...


  • Gold Coast, Queensland, Australia Oaks Hotels Full time

    Job Title: Guest Service AgentOaks Gold Coast Calypso Plaza Suites is seeking a highly skilled and passionate Guest Service Agent to join our team. As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay is memorable and enjoyable.Key Responsibilities:Welcoming and checking in...


  • Gold Coast, Queensland, Australia Healthscope Full time

    Job Title: Customer Service AdministratorWe are seeking a highly organized and efficient customer service administrator to join our team at Healthscope.About Us:Healthscope is a leading healthcare provider with over 19,000 staff passionate about delivering quality clinical outcomes for our patients.Key Responsibilities:Manage a busy emergency reception desk,...


  • Gold Coast, Queensland, Australia Oaks Hotels Full time

    About Oaks HotelsOaks Gold Coast Calypso Plaza Suites is a leading hotel chain in Australia and New Zealand, known for its exceptional customer service and commitment to providing unforgettable experiences for our guests.Salary & BenefitsWe offer a competitive salary package, including a base salary of approximately $55,000 per year, plus additional benefits...


  • Gold Coast, Queensland, Australia Oaks Hotels Full time

    Job Title: Guest Service AgentOaks Gold Coast Calypso Plaza Suites is seeking a dedicated and passionate Guest Service Agent to provide exceptional customer service to our guests.The ideal candidate will have a warm and welcoming presence, guiding guests through their stay from smooth check-ins and check-outs to insights on local attractions and...


  • Gold Coast, Queensland, Australia Oaks Hotels Full time

    Job Title: Guest Service AgentAbout the Role:Oaks Gold Coast Calypso Plaza Suites is seeking a highly skilled and customer-focused Guest Service Agent to join our team. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-ins and check-outs.Key Responsibilities:Welcome and...