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Customer Service Representative
1 month ago
We are seeking an experienced Customer Service & Sales professional to join our team at Telstra Store Robina. As a Retail Sales Consultant, you will be passionate about delivering exceptional customer experiences through outstanding service and product knowledge.
About the RoleThis is a casual position available for individuals who thrive in a fast-paced environment. The successful candidate will be responsible for providing quality customer service, maximising sales by offering latest product information, achieving sales targets, and maintaining store presentation standards.
Responsibilities- Deliver quality customer experiences through effective communication and problem-solving skills.
- Maximise sales by providing customers with accurate product information and promotions.
- Achieve individual and team sales targets while meeting performance expectations.
- Maintain a visually appealing store environment that meets retail shop standards.
- Previous experience in a customer-facing role.
- Proven track record of delivering excellent customer experiences.
- Ability to solve complex problems and work effectively under pressure.
- Strong communication and interpersonal skills.
- Flexible working arrangements including casual, part-time, or full-time positions.
- Ongoing product training and development opportunities.
- In-store mentorship and support from experienced colleagues.
- Corporate discounts and benefits.
- 30% discount on Telstra products and services.