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Strategic Operations Associate/Manager

1 month ago


Sydney, New South Wales, Australia Siteminder Full time
About the Role

We are seeking a highly skilled Strategic Operations Associate/Manager to join our team at SiteMinder. As a key member of our Strategic Operations team, you will be responsible for driving high-priority strategic initiatives and analyzing business drivers and levers to identify opportunities, issues, and solutions that will deliver the most value for SiteMinder.

You will work closely with senior management and cross-functional teams to design solutions with a broad lens (people, data, technology, process), establish buy-in and support, and drive their implementation. Your expertise will be essential in delivering high-priority strategic projects and analysis across SiteMinder.

Key Responsibilities:

  • Partner with senior leaders and teams to drive high-priority strategic initiatives
  • Analyze business drivers and levers to identify opportunities, issues, and solutions
  • Design solutions with a broad lens (people, data, technology, process) and drive their implementation
  • Work across multiple projects, including pricing and packaging, profitability analysis, product resource investment allocation, and more
  • Keep current with competitors and market trends and integrate an external perspective into SiteMinder's strategy
  • Develop and track leading indicator metrics and benchmarks and regularly monitor and communicate trends and analyze unexpected variances
  • Work with the Strategic Operations team and Finance team to prepare analyses and presentations to the Board of Directors and senior management

Requirements:

  • Experience and a background in strategy consulting, finance, or technology startups
  • Strong analytical skills and ability to work with data
  • Excellent communication skills and ability to interact with all levels of the organization
  • Passion for technology, data, and SaaS businesses
  • Experience with SQL or a willingness to learn

What We Offer:

  • Equity packages for you to be a part of the SiteMinder journey
  • Hybrid working model (in-office & from home)
  • Mental health and well-being initiatives
  • Generous parental leave policy
  • Paid birthday, study, and volunteering leave every year
  • Sponsored social clubs, team events, and celebrations
  • Employee Resource Groups (ERG) to help you connect and get involved
  • Investment in your personal growth offering training for your advancement