Key Account Sales Coordinator

4 weeks ago


Parramatta Park, Queensland, Australia people2people Full time

As a Sales Administrator with people2people, you will play a crucial role in verifying incentives and collaborating with internal and external stakeholders to resolve queries. This position requires strong stakeholder management skills, a warm and friendly personality, high level of accuracy and attention to detail, and strong customer communication skills.

About the Role
  • You will be responsible for communicating with customers and sales teams for all claim-related issues.
  • You will review and finalise outstanding claims and unpaid claims.
  • You will review and endorse the terms and conditions of any sales deduction promotion requests.
  • You will guide customers on the "What & How" when submitting a claim.
  • You will provide full reconciliation calculations for any rejected invoice and or partial rejection.
  • You will provide customers with the payment details such as credit note number, rejection reconciliation and/or required information.
  • You will ensure that all claim enquiries and requests are reviewed in line with the company's claim manual, policies and procedures.
  • You will answer queries regarding the verification and processing of claims.

About You:

The Must-Haves
  • Intermediate Excel i.e. pivot tables and v-lookups required.
  • Strong stakeholder management skills.
  • Warm and friendly personality.
  • High level of accuracy and attention to detail.
  • Strong customer communication skills.
  • Ability to work autonomously.
The Nice to Haves
  • Some relevant experience preferred.
  • Experience in SAP, preferred.
  • Relevant Diploma/Degree preferred.
The Benefits
  • Hybrid working arrangements.
  • Onsite parking.
  • Generous staff discount.
  • Discounts across our retail partners.
At people2people

We operate in Australia, New Zealand, and the United Kingdom and have been doing so for over 18 years. Our recruitment group is an award-winning agency, having received several RCSA Awards including Outstanding Large Agency in 2022, Excellence in Candidate Care in 2023, and Excellence in Client Service in 2023. We prioritise sustainability by measuring our carbon emissions and planting trees equivalent to those emissions.

We welcome everyone at people2people, and we encourage our employees, clients, and candidates to showcase their authentic selves. Our inclusive workforce values diversity and promotes equal opportunities for all.



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