Key Account Customer Service Professional
3 days ago
The role is based with Synaco Global Recruitment, a leading recruitment agency.
Estimated Salary: $60,000 - $80,000 per annum
As a Key Account Customer Service Professional, you will be the frontline representative of our clients in the steel industry. Your primary responsibilities include providing accurate information on products and services, generating quotes, managing freight costs, and ensuring precise data entry for order processing.
**Key Responsibilities:**
- Provide accurate product and pricing information to customers within guidelines.
- Generate accurate quotes for customers while maintaining appropriate margins.
- Evaluate freight charges to ensure they are applied appropriately to recover business costs.
- Maintain accuracy in data entry during order processing.
- Collaborate with management to drive business growth.
**Requirements and Skills:**
- Previous experience in customer service or a related field preferred.
- Excellent communication and interpersonal skills.
- Strong attention to detail and accuracy in data entry.
- Ability to work effectively in a fast-paced environment.
- Proficiency in Microsoft Office suite and other relevant software.
- Willingness to learn and develop estimating skills through training and experience.
This opportunity offers the chance to develop your skills in customer service and estimating, with opportunities for growth and advancement in a dynamic work environment.
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