Order Management Coordinator

4 weeks ago


Parramatta Park, Queensland, Australia people2people Full time

We are seeking an Order Management Coordinator to join our team in supporting the order management process.

About the Role:

The Order Management Coordinator will be responsible for ensuring daily tasks including Booking responses processed by the end of the day, and ensuring all week/end of month sales targets are finalised by required closing dates. This may require out of business hours work to close all last minute processing for on-time delivery

Key Responsibilities:
  • End-to-end order management process
  • Align with internal stakeholders (Supply Chain, Logistics, and account/product managers) to ensure stock availability meets the customer's delivery requirements
  • Troubleshooting order processing issues with relevant parties and ensure that they are followed up in a timely manner
  • Reporting back to team leader/manager in regards to outstanding tasks and escalating where necessary

This is an exciting opportunity for someone who is passionate about achieving targets and has excellent relationship building skills.

About You:
  • Relevant university degree
  • Good use of Excel and PowerPoint
  • Strong stakeholder relationships with technical, sales team, and customers

The ideal candidate will have a passion for achieving targets and excellent relationship building skills.

Benefits:
  • On-site parking
  • Generous employee discount
  • Discounts across over 400 retail partners
  • Access to online wellness portal
  • Heavily discounted gym membership
  • On-site wellness and relaxation room


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