Ecommerce Platform Manager

1 week ago

Sydney, New South Wales, Australia beBeeDigital Full time $110,000 - $155,000

About the Role

The Digital Commerce Manager is responsible for overseeing the end-to-end management, optimization, and performance of e-commerce platforms. This role drives tactical and operational execution, ensuring a seamless customer experience and maximum commercial impact.

Responsibilities

  • Manage daily operations of e-commerce platforms.
  • Implement on-site promotions, pricing changes, and merchandising in alignment with approved marketing strategies.
  • Lead Conversion Rate Optimization (CRO) initiatives, including A/B testing, page layout changes, and trust signal placement.
  • Oversee UX/UI design improvements to optimize navigation, reduce bounce rates, and enhance customer engagement.
  • Ensure technical SEO compliance (site speed, mobile responsiveness, indexing, schema).
  • Oversee platform integrations (ERP, CRM, WMS) and ensure seamless system performance.
  • Maintain checkout flow and payment gateway functionality, resolving issues promptly.
  • Monitor site analytics, CRO performance, and customer behavior trends.

Requirements

  • Bachelor's degree in marketing, e-commerce, digital media, or related field (preferred).
  • 6+ years of e-commerce platform management experience, preferably in a multi-brand retail environment.
  • Strong knowledge of Shopify Plus (or similar platforms), Google Analytics, GTM, and CRO tools.
  • Proven experience with technical SEO, on-site merchandising, and UX/UI optimization.

Work Environment

This role requires working in a fast-paced, results-driven environment with strong analytical skills and a commercial approach to decision-making.

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