Medical Services Coordinator

1 week ago

Sydney, New South Wales, Australia beBeeRadiology Full time $60,000 - $70,000

Job Title: Medical Services Coordinator

Job Description:

The Medical Services Coordinator will play a pivotal role in ensuring seamless patient flow and efficient delivery of services within the medical centre. This individual will be responsible for greeting and welcoming patients, ensuring a friendly and professional atmosphere in the reception area.

Key responsibilities include registering patients, collecting accurate demographic and insurance information, and updating the electronic medical records system. Scheduling appointments, coordinating availability, and ensuring optimal use of resources are also essential tasks.

The ideal candidate will have excellent communication skills, with the ability to answer phone calls, respond to inquiries, and provide information to patients and referring physicians. Accurate verification of patient insurance coverage and processing Medicare and health fund billing efficiently are critical functions.

Additional responsibilities include collecting and processing payments, reconciling cash, and maintaining financial records. Patient charts must be prepared and maintained confidentially, adhering to data protection regulations.

Effective collaboration with radiology staff is crucial to ensure smooth patient flow and efficient service delivery.

Requirements:

  • Previous experience dealing with Medicare and Health Fund Billing is mandatory.
  • Desirable to have prior experience within the radiology department.
  • A minimum of 2 years' experience working in a medical centre environment is required.
  • Polished presentation and impeccable customer service are essential.
  • A warm and friendly personality, coupled with a proactive attitude, is highly desirable.

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