Delivery Services Executive

1 week ago

Sydney, New South Wales, Australia beBeeservice Full time $120,000 - $140,000

Job Summary:

A proactive and commercially savvy leader is sought to join our Customer Success team as a Service Delivery Manager.

  • Liaise with clients to ensure smooth service delivery operations and satisfaction.
  • Manage work orders, project coordination, and contracts.
  • Maintain regular client communication and effective collaboration strategies.
  • Oversee incident management, SLA compliance, and reporting activities.
  • Collaborate with internal teams for optimal resource utilisation and delivery outcomes.
  • Identify opportunities for upsells, renewals, and service enhancements.
  • Support business development and promote value-added services.

About the Role:

The successful candidate will be responsible for leading daily service delivery, managing work orders, and collaborating with internal teams to drive business growth. This role requires strong leadership skills, commercial acumen, and excellent communication abilities.

Benefits of Working in this Role:

This role offers a unique opportunity to develop your career in a dynamic and forward-thinking organisation. You will have the chance to work with a talented team, develop your skills and knowledge, and contribute to the success of our clients.

Requirements:

To succeed in this role, you will need:

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