Insurance Investigator
1 week ago
We are seeking a highly skilled and detail-oriented Insurance Investigator to join our Counter Fraud and Investigations Unit at RACQ. As an Insurance Investigator, you will play a crucial role in safeguarding our organization's integrity by conducting thorough investigations into potential fraudulent claims and policy breaches.
Key Responsibilities- Conduct detailed interviews with members, customers, and third parties to gather information and evidence.
- Assess evidence related to various insurance claims, including Home, Motor, Pet, and CTP insurance, to identify potential fraudulent activity.
- Compile comprehensive reports and provide recommendations to claims owners, legal teams, and underwriting departments.
- Identify risks that may affect RACQ's strategic goals and implement effective risk mitigation strategies.
- Ensure all investigative processes align with the General Insurance Code of Practice (GICOP) and adhere to relevant regulatory standards, including those set by ASIC (Australian Securities and Investments Commission).
We are looking for a professional with a strong background in investigations and a passion for uncovering the truth. The ideal candidate will have:
- Experience: 1-3 years in a relevant field, preferably within the insurance industry.
- Skills: Exceptional verbal and written communication, strong analytical abilities, and excellent relationship management skills.
- Knowledge: Familiarity with insurance industry practices and regulations, particularly the Insurance Code of Practice, or a willingness to rapidly acquire this knowledge.
RACQ is committed to providing a supportive and inclusive work environment that allows our employees to thrive. As an Insurance Investigator, you will have access to:
- Opportunities for professional development and growth.
- A comprehensive benefits package, including financial benefits and discounts on a range of products and services.
- A range of flexible working arrangements to support work-life balance.
- A commitment to diversity and inclusion, with a focus on creating a workplace that reflects the communities we serve.
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