Spa Operations Manager
1 month ago
As the Spa Manager at The Darling, you will be responsible for leading a team of highly skilled spa professionals to deliver exceptional guest experiences. Your role will involve managing the day-to-day operations of the spa, including staff supervision, financial management, and marketing initiatives.
Key Responsibilities:- Lead and motivate a team of spa professionals to deliver five-star service
- Monitor financial performance and manage stock, costs, and profit/loss expenses
- Design and implement strategic marketing plans to meet sales targets
- Recruit, develop, and train spa team members
- Communicate with business stakeholders to ensure guest satisfaction
- Proven experience in spa operations and team management
- Strong understanding of luxury spa services and wellness concepts
- Previous leadership experience demonstrating ability to inspire and guide teams
- Passionate and driven individual committed to delivering exceptional guest service
- Flexibility to work across a 7-day roster
The Darling is a luxurious hotel located in the heart of Sydney, offering a range of amenities and services to its guests. As the Spa Manager, you will be part of a dynamic team that is committed to delivering exceptional guest experiences.
What We Offer:- Complimentary meal on site every day
- Uniform laundered and ready for you daily
- Five weeks of paid Annual Leave for shift workers
- Discounted parking and transport options
- Up to 30% discounts across award-winning restaurants and accommodation
- Lifestyle discounts including gym memberships and retail discounts
- Diversity and Inclusion initiatives
- Endless career growth and opportunities to learn and develop
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