Spa Operations Manager

1 month ago


Sydney, New South Wales, Australia The Darling Full time
Lead a Team of Spa Professionals

As the Spa Manager at The Darling, you will be responsible for leading a team of highly skilled spa professionals to deliver exceptional guest experiences. Your role will involve managing the day-to-day operations of the spa, including staff supervision, financial management, and marketing initiatives.

Key Responsibilities:
  • Lead and motivate a team of spa professionals to deliver five-star service
  • Monitor financial performance and manage stock, costs, and profit/loss expenses
  • Design and implement strategic marketing plans to meet sales targets
  • Recruit, develop, and train spa team members
  • Communicate with business stakeholders to ensure guest satisfaction
Requirements:
  • Proven experience in spa operations and team management
  • Strong understanding of luxury spa services and wellness concepts
  • Previous leadership experience demonstrating ability to inspire and guide teams
  • Passionate and driven individual committed to delivering exceptional guest service
  • Flexibility to work across a 7-day roster
About The Darling:

The Darling is a luxurious hotel located in the heart of Sydney, offering a range of amenities and services to its guests. As the Spa Manager, you will be part of a dynamic team that is committed to delivering exceptional guest experiences.

What We Offer:
  • Complimentary meal on site every day
  • Uniform laundered and ready for you daily
  • Five weeks of paid Annual Leave for shift workers
  • Discounted parking and transport options
  • Up to 30% discounts across award-winning restaurants and accommodation
  • Lifestyle discounts including gym memberships and retail discounts
  • Diversity and Inclusion initiatives
  • Endless career growth and opportunities to learn and develop


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