Home Lending Specialist
7 days ago
We are seeking a highly skilled and experienced Home Lending Specialist to join our team at CommBank. As a key member of our team, you will be responsible for providing exceptional customer service and business development expertise to our customers.
Key Responsibilities- Customer Service Expertise: Provide support and advice to customers to help them achieve their home buying dreams, ensuring a seamless and personalized experience.
- Business Development: Develop and maintain internal and external referral sources, and seek external referrals from existing customers to drive business growth.
- Lending Solutions: Complete first interviews and appointments with prospective home buyers to determine suitable lending solutions, and submit applications to ensure timely and accurate processing.
- Process Adherence: Adhere to the Bank's processes, procedures, and Code of Conduct, including accurately reviewing customers' financial positions, completing security checks, and ensuring applications comply with our obligations.
- Knowledge Development: Attend regular coaching sessions to develop your lending knowledge and skills, and coach your branch colleagues on best practice.
- Experience: Experience in a similar home lending role from within a bank or mortgage broker environment.
- Business Development Success: Demonstrated business development success, with a proven track record of driving growth and revenue.
- Product Knowledge: A well-developed knowledge of home lending products and the current responsible lending legislation.
At CommBank, we are committed to helping our customers achieve their financial goals. We are a leading financial institution with a strong reputation for excellence and a passion for delivering exceptional customer service.
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