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Client Service Officer

1 month ago


Sydney, New South Wales, Australia NSW Government Full time
About the Role

We are seeking a highly organized and detail-oriented Client Service Officer to join our team at the NSW Government. As a Client Service Officer, you will provide administrative support to our court services, ensuring the efficient operation of our courtrooms and providing high-quality customer service to our clients.

Key Responsibilities
  • Provide administrative support to our court services, including data entry, records management, and customer service.
  • Assist with the effective operation of our courtrooms, including liaising with stakeholders and anticipating the requirements of the judiciary.
  • Provide high-quality customer service to our clients, responding to their inquiries and resolving issues in a timely and professional manner.
  • Use computer systems to accurately enter data and maintain accurate records.
  • Support the effective implementation of improved work practices and adapt to changing situations and environments.
Requirements
  • Strong written and verbal communication skills.
  • Great time management and organizational skills.
  • The ability to work in a fast-paced environment with high volumes of work.
  • A professional demeanor and high-quality customer service skills.
  • Proficient or ability to quickly learn the use of different types of technology.
  • Be a team player who easily adapts to changing situations and environments.
What We Offer
  • A challenging and rewarding career with the NSW Government.
  • A flexible and autonomous work environment.
  • Competitive pay and conditions.
  • Health & Wellbeing and Employee Assistance Programs.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and organized individual who is passionate about providing excellent customer service, we encourage you to apply for this exciting opportunity.