
Strategic Account Growth Manager
3 days ago
The Senior Manager, Enterprise Accounts Management role is a pivotal position within the organization. In this capacity, you will be responsible for leading the engagement with strategic customers in Asia Pacific, driving profitable orders growth and overseeing the global account strategy.
As a key member of the team, you will be expected to develop a comprehensive account strategy, covering key aspects of customer growth plans, Johnson Controls' response, and overall engagement plans to drive growth. You will also own and deliver quarterly sales targets, across all lines of businesses within the organization.
A solutions selling mindset with a pragmatic approach to driving deal closure is essential for success in this role. Entrepreneurial attitude, leadership abilities, and a willingness to work effectively within and across direct management lines are highly valued traits.
Key Responsibilities:- Manage and grow a portfolio of strategic relationships with key customers across Asia Pacific
- Develop a comprehensive account strategy covering key aspects of customer's growth plan, Johnson Controls' response with key initiatives, and overall engagement plan to drive growth
- Own and deliver the quarterly sales targets covering orders and margin, across all lines of businesses within Johnson Controls
- Position early during design stage by taking a solutions approach, to ensure customer needs are translated into a strong value proposition
- Drive proposal competitiveness with engineering and country sales teams, injecting customer and market insights to ensure high win-rate
- Build relations with key stakeholders at customer's organization to position Johnson Controls as a preferred partner
- Develop and execute strategic initiatives around sustainability, net-zero as a service, digitalization, and solution development to take a holistic approach of engaging broader challenges in the marketplace, in a both sell-to- and sell-with motion to maximize customers' strengths
- Forge Master Service Agreements to drive technical and commercial standardization, across all businesses and countries
- Partner with post-sales teams in project execution, program management and services to ensure customers get right support with highest NPS
- Build and maintain account plan with monthly reporting at leadership level; constantly align with regional and global stakeholders.
- Minimum 10 years in front line sales, account management, proposals, engineering, and business development roles with specific domain knowledge in building automation, fire and security or HVAC
- Solutions selling mindset with a pragmatic approach of driving deal closure
- Entrepreneurial attitude, leadership abilities and abilities to be a team player at all levels
- Demonstrate the ability to work effectively within and across direct management lines (in a matrix environment)
- Excellent interpersonal skills and ability to communicate with all levels within the organization as well as with business partners
- High levels of integrity, honesty, and professionalism
- Competitive remuneration package
- Opportunity to grow your professional career with external and internal courses
- Training and development opportunities available
- Work/life balance is a key focus
- Paid Volunteer program
- Employee Referral program
Our dedication to diversity and inclusion starts with our values. We lead with integrity and purpose, focusing on the future and aligning with our customers' vision for success. Our High-Performance Culture ensures that we have the best talent that is highly engaged and eager to innovate. Our D&I mission elevates each employee's responsibility to contribute to our culture. It's through these contributions that we'll drive the mindsets and behaviors we need to power our customers' missions.
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