Strategic Client Partnerships Manager

1 week ago

North Sydney Council, Australia beBeeClientSuccess Full time $80,000 - $180,000
Job Summary

The Client Success team plays a vital role in helping clients achieve their mission-critical priorities.

As the conduit between our clients and stakeholders, you will ensure seamless communication and regular forums are well-organised and attended.

You will have an outstanding knowledge of Gartner's products and services, aligning with clients' desired objectives.

This role is pivotal to achieving client delight.

Key Responsibilities:

  • Building and managing relationships with existing clients.
  • Regularly meeting and engaging with clients virtually to understand their business priorities.
  • Partnering with Sales to onboard new clients to their purchased Gartner services and capabilities.
  • Collaborating with internal colleagues to maximise value delivery to clients.

Requirements:

  • 12+ months of relevant professional experience.
  • A passion for HR and delivering exceptional customer service.
  • Strong communication, collaboration, prioritisation, critical thinking, and influencing skills.
  • Bachelor's degree preferred.

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