Strategic Client Partnership Manager

24 hours ago

Sydney, New South Wales, Australia beBeeClientSuccess Full time $120,000 - $140,000
About This Role

We are seeking an experienced Client Success Manager to join our team, focused on delivering outstanding service to clients. The successful candidate will develop and maintain strategic partnerships with clients, understand their business goals, and provide support with our solutions to achieve internal engagement programmes.

Key responsibilities include:

  • Managing a portfolio of clients, developing and maintaining strategic partnerships, and understanding client business goals.
  • Improving programme usage and adoption through consultation, strategy development, and delivery.
  • Upselling additional solutions to clients and collaborating with colleagues to develop and secure opportunities.
  • Working in close partnership with the Strategic Account Manager to develop account plans, strengthen client retention rates, and optimise the expansion pipeline and conversion.
  • Retaining client revenue by developing strategies to avoid risks and renew contracts.
  • Planning and implementing engagement strategies, including communications plans, to improve employee engagement, usage, and adoption of all client products.

Requirements include:

  • A good level of experience in a proactive and strategic B2B client relationship or client service role with strong internal and external relationship building skills.
  • An ability to partner with organisations of 500-2000 employees.
  • Previous experience of presenting programme solutions to groups of end users.
  • Excellent negotiation skills coupled with proven delivery against client retention and client revenue growth deliverables.
  • Excellent communication skills with an ability to translate technical solutions or complex client challenges.
The Interview Process

The interview process includes:

  • Telephone interview with our Senior Talent Acquisition Partner, APAC.
  • First stage virtual interview with the Head of Client Success, SMB & Mid Market or Head of Enterprise Client Success and a Senior Client Success Manager.
  • Take-home presentation task.
  • Final virtual or in-person interview and presentation with the Head of Enterprise Client Success and Mid Market Client Success Team Lead.

  • Strategic Client Partnership Manager

    5 days ago

    Sydney, New South Wales, Australia beBeeEngagement Full time $120,000 - $160,000

    Job Title: Strategic Engagement LeadAt Atlassian, we are driven to empower our clients with strategic partnerships. As a Strategic Engagement Lead, you will be responsible for overseeing and driving client engagements that bring about tangible results.The role requires the ability to manage complex client relationships, fostering open communication and...

  • Strategic Client Partnerships Manager

    7 days ago

    Sydney, New South Wales, Australia beBeecorporate Full time $90,000 - $100,000

    Corporate Account Manager Role OverviewAs a Corporate Account Manager, you will oversee a portfolio of corporate clients, strengthen partnerships, drive account performance, and deliver an exceptional travel management experience.Main ResponsibilitiesAct as the primary point of contact for corporate clients, providing high-quality service and fostering...

  • Strategic Client Partnerships Manager

    6 days ago

    Sydney, New South Wales, Australia beBeeRelationship Full time $90,000 - $100,000

    Job Title:Senior Account Strategist About This Role:Develop key client relationships and drive account growth through strategic engagement and tailored solutions. Key Responsibilities:Provide exceptional service to corporate clients, fostering ongoing partnerships and delivering results-driven outcomes.Nurture relationships with travel and tech partners to...

  • Director of Strategic Client Partnerships

    1 week ago

    Sydney, New South Wales, Australia beBeeStrategic Full time $120,000 - $180,000

    Director of Strategic Client PartnershipsIn this role, you'll lead the development and execution of high-impact, commercially-driven ideas that drive client success.You'll work closely with cross-functional teams to identify business opportunities and craft compelling narratives that resonate with clients.Key Responsibilities:Develop and execute strategic...

  • Strategic Client Partnerships Director

    1 week ago

    Sydney, New South Wales, Australia beBeeAccount Full time $120,000 - $180,000

    Job SummaryThe strategic account manager will focus on nurturing and expanding key client relationships to drive revenue growth.A portfolio of named accounts will be assigned, requiring the manager to oversee account management, retention, and year-over-year revenue expansion.This role involves introducing and/or expanding eDiscovery and review services to...

  • Strategic Partnership Manager

    2 days ago

    Sydney, New South Wales, Australia beBeeStrategic Full time $90,000 - $120,000

    Job DescriptionWe are seeking a skilled Strategic Partnership Manager to join our team.In this role, you will be responsible for delivering successful campaigns and managing client relationships. You will work closely with senior stakeholders to understand their business needs and provide strategic solutions.You will also be responsible for:Client...

  • Strategic Partnership Manager

    2 weeks ago

    Sydney, New South Wales, Australia beBeePartnership Full time $130,000 - $170,000

    Job Title:Strategic Partnership ManagerAbout the Role:The Strategic Partnership Manager plays a crucial role in ensuring customer success by driving satisfaction throughout the customer lifecycle. This includes orchestrating engagement, successful delivery, and beyond.This strategic position partners closely with sales teams, customer success, support, and...

  • Strategic Partnerships Manager

    5 days ago

    Sydney, New South Wales, Australia beBeePartnerships Full time $100,000 - $140,000

    Strategic Partnerships ManagerWe are seeking a skilled Strategic Partnerships Manager to drive success through strategic partnerships.Key Responsibilities:Manage end-to-end relationships with key customers to maintain and grow revenue.Originate new revenue opportunities with existing customers through collaborative work with key decision-makers.Identify and...

  • Client Partnership Manager

    5 days ago

    Sydney, New South Wales, Australia Cuscal Full time

    Keen to join a fast-paced business operating at the heart of the payments?- We offer a competitive bonus structure with this role.- Want to join a company offering flexibility through a hybrid working model?**Payment systems are complex, regulated and everchanging.**We are an established market leading brand who are focused on driving client growth. We are...

  • Strategic Partnerships Manager

    5 days ago

    Sydney, New South Wales, Australia Matific Full time

    **About Matific**Matific is a leading global EdTech provider, delivering an adaptive online learning platform for primary school mathematics. With our product being utilised by millions of students, teachers and parents in 100+ countries we are helping educate the youth and bring equality to education. With over $50M USD invested and a global team of over...