Front Desk and Housekeeping Professional
4 weeks ago
We are seeking an enthusiastic individual to join our team as a Front Desk and Housekeeping Professional at YHA Hobart. This part-time role involves providing exceptional guest service and maintaining the property's immaculate condition, in line with the esteemed standards associated with YHA properties.
Key Responsibilities:
- Front Desk: Provide excellent customer service to property guests, answer queries, and offer helpful local knowledge and recommendations. Check in and out guests, resolve any concerns or disputes, and escalate to relevant management when necessary.
- Housekeeping: Refresh communal spaces, bathrooms, and accommodation rooms, kitchens, and ensure the property remains sparkling clean.
Requirements:
- Previous experience in front desk reception, customer service, and commercial cleaning in an accommodation setting.
- Good time management skills and ability to work well under pressure.
- Flexible availability 24/7 roster including night shifts, weekends, and public holidays.
- Excellent communication skills verbal and written.
- Full Australian working rights with no restrictions.
What We Offer:
- Access to benefits and discounts across the YHA national network of properties.
- Professional development and career opportunity support across the YHA organisation and network.
- Yearly social events for team building and fun.
- We embrace diversity and celebrate cultural holidays important to you.
- Wellbeing support for you and your immediate family through the Wellbeing Gateway platform.
About Us:
YHA Australia offers unique, affordable, and sustainable accommodation across Australia. As a for-purpose, membership-based organisation, we have provided curious travellers with quality short-stay accommodation for over 80 years. Our mission is to help create a more open and accommodating world where life flourishes.
Salary: $25-$30 per hour (estimated), dependent on experience.
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