Key Regional Operations Manager

1 month ago


Hobart, Tasmania, Australia The NRMA Full time
Job Overview

SIXT Australia is seeking a highly skilled and experienced Key Regional Operations Manager to join their team in Hobart. This full-time role involves overseeing the operations of both the Hobart Airport and Hobart City locations, requiring excellent leadership and management skills.

As a Regional Operations Manager, you will play a vital role in driving efficiency, increasing utilisation, and achieving sales targets at your assigned locations. Your responsibilities will include:

  • Conducting daily meetings with operational staff to set clear goals and objectives
  • Ensuring adequate fleet availability to meet customer demand and drive revenue growth
  • Supporting staff members by working on the front desk or other areas as needed
  • Fostering a positive work environment that promotes open communication, empowerment, and teamwork
  • Implementing company initiatives and driving change within the organisation
  • Developing and maintaining a deep understanding of the operations at each site, including potential hazards and risks
  • Ensuring compliance with all relevant policies and procedures
  • Making regular assessments of employee performance and providing coaching and guidance as needed
  • Promoting a professional image and exceptional customer service standards across all interactions

To be successful in this role, you will need:

  • Proven experience in vehicle rental operations, preferably in a senior leadership capacity
  • Excellent interpersonal and communication skills, with the ability to coach and develop staff
  • A strong desire to work in a fast-paced, competitive environment
  • A proven track record of exceeding customer expectations in terms of service quality and product offering
  • The ability to work effectively during peak periods and under pressure
  • Experience in conflict resolution, negotiation, and team facilitation
  • Current Full Driver's Licence and the ability to work in Australia

We offer a competitive salary package, including a motor vehicle, phone, and laptop. You'll also enjoy travel discounts on car rentals, cruises, and accommodation at NRMA Holiday Parks and Resorts, as well as complimentary myNRMA membership with discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants, and more. Our Employee Referral Program offers a $2,000 referral bonus payment for successful referrals. At SIXT Australia, we celebrate diversity and welcome people from all walks of life, embracing unique perspectives and promoting an inclusive workplace.

If you're ready to take your career to the next level and make a real impact, we'd love to hear from you. Estimated Salary: AU$85,000 - AU$95,000 per annum.



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