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Front Desk Housekeeper for Central Hobart Accommodation

1 month ago


Hobart, Tasmania, Australia YHA Australia Full time

We are seeking an enthusiastic and proactive individual to join our team as a Front Desk Housekeeper in central Hobart. The perfect candidate will have excellent customer service skills, be able to work well under pressure, and have experience in front desk reception and commercial cleaning.

**About YHA Australia**

We are a for-purpose organisation with a mission to help create a more open and accommodating world where life flourishes. We offer unique, affordable, and sustainable accommodation across Australia, and our properties are conveniently situated near popular attractions and public transportation.

**Job Description**

The Front Desk Housekeeper will be responsible for providing exceptional guest service, maintaining the property's immaculate condition, and supporting both the front desk and housekeeping teams. Day-to-day duties include checking in and out guests, refreshing communal spaces, bathrooms, and accommodation rooms, and ensuring our property remains sparkling clean.

**Key Responsibilities:**

  • Providing excellent customer service to property guests and contributing to the property's friendly and cheerful atmosphere
  • Checking in and out guests and providing them with information that will assist in an enjoyable stay
  • Refreshing communal spaces, bathrooms, and accommodation rooms, kitchens, and monitoring and replenishing stock

**What We're Looking For:**

We're looking for someone with previous experience in front desk reception, customer service, and commercial cleaning in an accommodation setting. You should have good time management skills, be able to work well under pressure, and have flexible availability 24/7 roster including night shifts, weekends, and public holidays.

**Benefits:*

  • Access to benefits and discounts across the YHA national network of properties
  • Professional development and career opportunity support across the YHA organisation and network
  • Yearly social events to the snowy mountains and other locations for team building and fun
  • We embrace diversity, celebrate the cultural holidays that are important to you

**Our Culture:**

We're committed to creating a diverse and inclusive workplace environment. At YHA, you can expect to be treated with dignity and respect. We welcome applicants from all backgrounds and encourage Aboriginal and Torres Strait Islander people to apply.

**Estimated Salary:** $60,000 - $70,000 per annum (dependent on experience)