Insurance Claims Team Lead
2 months ago
MAYDAY Recruitment Group is seeking a highly skilled Insurance Claims Team Lead to join their team. As a key member of the complaints management function, you will play a crucial role in leading the team to deliver outstanding service to customers worldwide.
The ideal candidate will have a minimum of 2 years' experience in insurance claims, with a strong background in dispute or complaint resolution. They will possess effective negotiation skills, problem-solving skills, and a comprehensive understanding of applicable insurance legislation and regulations.
The successful candidate will be responsible for overseeing the development and execution of a complaints management framework, building a team of Complaints Officers, and ensuring compliance with ASIC and General Insurance Code of Practice stipulations.
Key responsibilities include:
- Developing and implementing a complaints management framework
- Building and coaching a team of Complaints Officers
- Ensuring compliance with regulatory requirements
- Implementing analytics tracking and reporting on complaints
The ideal candidate will be a customer champion, with a strong focus on delivering exceptional customer experiences. They will be a collaborative team player, with excellent communication and interpersonal skills.
Benefits include:
- Full-time permanent position
- $78,500.00 + super + 5% bonus
- Lovely offices located in Brisbane CBD
- Flexible working arrangements
- Opportunities for career growth and development
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Claims Specialist
4 weeks ago
Brisbane, Queensland, Australia Vero Insurance Full timeJob OverviewWe are seeking a skilled Claims Specialist to join our dynamic team at Vero Insurance. This role involves managing a portfolio of claims from lodgement to resolution, ensuring legislative compliance and providing exceptional customer service.Key ResponsibilitiesManage a portfolio of claims from lodgement to resolutionAssess claims for reasonable...
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CTP Claims Advisor
3 weeks ago
Brisbane, Queensland, Australia Vero Insurance Full timeAre you passionate about delivering exceptional customer experiences and providing empathetic support to individuals in need?We are seeking a dedicated CTP Claims Advisor to join our team at Vero Insurance, where you will play a vital role in ensuring the best possible outcomes for our customers.About the RoleThis is a permanent full-time opportunity based...
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CTP Insurance Claims Specialist
4 weeks ago
Brisbane, Queensland, Australia Vero Insurance Full timeJob OverviewWe are seeking a skilled and dedicated Claims Advisor to join our dynamic Brisbane-based team at Vero Insurance.
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CTP Claims Insurance Professional
3 weeks ago
Brisbane, Queensland, Australia Vero Insurance Full timeAbout the RoleAs a CTP Claims Advisor at Vero Insurance, you will be responsible for managing a portfolio of claims from lodgement to resolution.Key Responsibilities:Assess claims for reasonable and appropriate treatment and rehabilitation needsInvestigate claims and interpret medical documents with a focus on proactive claims managementEnsure legislative...
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Claims Advisor
3 weeks ago
Brisbane, Queensland, Australia Vero Insurance Full timeJob Description:We are seeking a dedicated Claims Advisor to join our dynamic team in Brisbane. As a key member of our organization, you will play a crucial role in managing a portfolio of claims from lodgement to resolution.Key Responsibilities:Assess claims for reasonable and appropriate treatment and rehabilitation needsInvestigate claims and interpret...
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Insurance Claims Manager
1 month ago
Brisbane, Queensland, Australia MAYDAY Recruitment Group Full timeJob SummaryMAYDAY Recruitment Group is seeking an experienced Insurance Claims Manager to lead our complaints management function.The ideal candidate will have a minimum of 2 years' experience in insurance claims, dispute or complaint resolution, and effective negotiation and problem-solving skills.We offer a competitive salary of $78,500.00 + super + 5%...
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Insurance Claims Manager
7 days ago
Brisbane, Queensland, Australia Tal Services Limited Full timeJob Title: Insurance Claims ManagerAbout TAL Services Limited: At TAL, we're dedicated to helping Australians achieve their goals through life insurance. Our mission is to make a positive impact on the lives of our customers and stakeholders.Role Overview: As an Insurance Claims Manager, you'll play a crucial role in ensuring that our customers receive fair...
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Insurance Claims Expert
1 month ago
Brisbane, Queensland, Australia NTI Full timeWe're looking for experienced Claims Consultants to join our team at NTI. As a leading provider of insurance solutions, we're committed to delivering exceptional service to our customers in their time of need.About the RoleThis is an exciting opportunity to work in a dynamic environment where you'll be responsible for managing claims and providing...
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Claims Team Leader
4 weeks ago
Brisbane, Queensland, Australia NTI Full timeJob Title: Claims Team Leader - Insurance Recovery ExpertEstimated Salary: $120,000 - $150,000 per annumCompany Overview:NTI is a leading provider of insurance solutions for businesses and individuals. As a claims team leader, you will play a crucial role in developing and strengthening our exceptional claims offering.Job Description:Lead a team of recovery...
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Insurance Expert
4 weeks ago
Brisbane, Queensland, Australia Barry Nilsson Full timeJob Title: Insurance Expert - CTP ClaimsWe are seeking a highly skilled Insurance Expert to join our CTP claims team in Brisbane. As an experienced lawyer, you will work closely with Stewart Boland, a leading expert in insurance law, to handle a range of CTP matters from single to multi-vehicle accident claims.About the Role:Lead on CTP matters, including...
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Insurance Claims Resolution Specialist
4 weeks ago
Brisbane, Queensland, Australia Australian Retirement Trust Full timeAbout the RoleWe are seeking an Insurance Claims Resolution Specialist to join our team at Australian Retirement Trust. As a key member of our operations team, you will be responsible for the case management and completion of a portfolio of claims on behalf of the Trustee.Key Responsibilities:Proactively manage all claim types and claims handling activities...
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Senior Insurance Technical Specialist
4 weeks ago
Brisbane, Queensland, Australia Vero Insurance Full timeAbout Vero InsuranceVero Insurance offers a competitive salary package, including Pay Band 4.Job OverviewThe Senior Insurance Technical Specialist will provide technical assistance to the Claims Advisors by contributing to and driving proactive claims management.You will be responsible for supporting the Claims Advisors to make timely and appropriate...
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Claims Support Officer
2 months ago
Brisbane, Queensland, Australia Zurich Insurance Company Full timeA Brighter Future AwaitsZurich is on a journey towards a sustainable future, and we're looking for a Claims Support Officer to join our Motor Claims team.In this role, you'll support the Claims team to deliver exceptional service to our customers through the claims assessing process.Your responsibilities will include liaising with internal and external...
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Claims Adjuster
3 weeks ago
Brisbane, Queensland, Australia Haylo People Full timeHAYLO People is a specialist recruitment agency supporting the Personal Injury & Insurance industry.About the RoleWe are partnering with a leading Underwriting agency to find an experienced Commercial Motor Claims Consultant to join their Brisbane team.Key Responsibilities:Handle commercial motor insurance claims, explaining the process and...
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Insurance Claims Coordinator
4 weeks ago
Brisbane, Queensland, Australia Marble Full timeAbout MarbleWe are a boutique insurance builder passionate about our people and dedicated to supporting their growth and development.SalaryThe salary for this position is negotiable based on experience, but we can offer a competitive rate in the range of $80,000 - $110,000 per annum, depending on your skills and qualifications.Job DescriptionThis role...
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Claims Support Professional
4 weeks ago
Brisbane, Queensland, Australia Zurich Insurance Company Full timeZurich Insurance Company is a leader in the insurance industry, committed to creating a brighter future for our customers and the planet.In this exciting opportunity as a Claims Support Officer, you will play a key role in delivering high-quality service to our customers through the claims assessing process.As a member of our Motor Claims team, your...
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Claims Insurance Specialist
4 weeks ago
Brisbane, Queensland, Australia Haylo People Full timeHaylo People is a leading specialist recruitment agency supporting the Personal Injury & Insurance industry. We are partnered with a prominent Underwriting agency seeking a Claims Insurance Specialist to join their Brisbane QLD team.The RoleThis key position involves handling commercial motor insurance claims, providing clear explanations of the claims...
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Claims Consultant
4 weeks ago
Brisbane, Queensland, Australia Aon Full timeAbout the RoleWe are seeking an experienced Claims Consultant to join our team in Perth or Adelaide, supporting a portfolio of global and corporate clients. As a key member of our claims team, you will provide clients with full claims management support from start to finish, taking on additional role responsibilities and delivering designated outcomes.Key...
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Disability Insurance Claims Specialist
4 weeks ago
Brisbane, Queensland, Australia Troocoo Full timeAbout the CompanyTroocoo is a respected leader in the healthcare and aged care sector, prioritising employee well-being and fostering a proactive approach to workplace safety.About the RoleWe are seeking an experienced Disability Insurance Claims Specialist to manage workers' compensation claims, ensuring compliance and facilitating effective recovery and...
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Senior Insurance Claims Professional
4 weeks ago
Brisbane, Queensland, Australia Australian Retirement Trust Full timeAbout the RoleWe are seeking an experienced Senior Insurance Claims Professional to join our Member Services team. As a key member of our claims management process, you will be responsible for proactively managing death claim end-to-end and handling related activities.Key ResponsibilitiesConduct notification processes, determining insurance eligibility and...