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Digital Home Claims Expert

2 months ago


Sydney, New South Wales, Australia Fuse Recruitment Full time

We are seeking a highly skilled Digital Home Claims Expert to join our team at Fuse Recruitment. This exciting opportunity will see you working as a Desktop Home Assessor within our client's Home Claims team, where you will be responsible for conducting digital/virtual assessments of properties insured by our client to determine cause, coverage & repair of damages.

Your role will involve working closely with the Home Assessing Team Leader to establish the cause of damage and determine the scope and cost of repair to insured properties, while maintaining excellent customer service. You will conduct desktop assessments using virtual assessing and/or causation reports provided by the insurer's suppliers, produce detailed reports on the cause, coverage, damage and best repair methods, review scopes of work to ensure the most cost-effective and timely method of repairs, and build and maintain relationships with internal and external stakeholders.

To be successful in this role, you will require construction trade qualifications or relevant experience, computer competence, and the ability to thrive in fast-paced high-pressure environments. You will also need to prepare construction and damage repair quotes and estimations, complete a background check during the interview process, and have full working rights in Australia.

Our client offers a range of benefits, including regular salary reviews, additional days of leave, option to purchase up to two additional weeks of leave per year, paid parental leave, continuous development opportunities, insurance discounts and employee benefits, and high-performance rewards.