Insurance Claims Specialist

4 weeks ago


Sydney, New South Wales, Australia Troocoo Full time
About Our Company

Troocoo is a leading Australian company that provides exceptional services to numerous families across the nation.

Job Overview

We are currently seeking an experienced Insurance Claims Specialist to join our Personal Injury Relations team. As the Customer Relations Specialist, you will be responsible for conducting assessments and resolving complaints related to personal injuries in motor accidents within the NSW CTP MAIA scheme.

Key Responsibilities:
  • Perform thorough reviews of claims decisions, examining evidence comprehensively and applying legislative tests to ensure accurate outcomes.
  • Draft Certificates of Determination and prepare accompanying Statements of Reasons justifying the decisions made.
  • Stay up-to-date with legislative changes and monitor claim trends to prepare informative reports.
Requirements:
  • Prior experience in insurance, legal, or allied health, preferably within the NSW CTP MAIA scheme.
  • Excellent dispute resolution and complaint handling skills.
  • Ability to interpret and apply legislation effectively.
  • High attention to detail and strong analytical skills.
What We Offer:
  • A competitive salary range of $80,000 - $110,000 per annum, commensurate with experience.
  • A hybrid working arrangement that balances work and personal life.
  • Ongoing training and development opportunities.
  • A dynamic and supportive team environment.


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