Motor Claims Portfolio Manager

3 days ago


Sydney, New South Wales, Australia Gallagher Bassett Full time
About the Role

We are seeking a skilled Motor Claims Portfolio Manager to join our team at Gallagher Bassett. As a key member of our motor claims management team, you will be responsible for managing a large portfolio of differentiating claims in a fast-paced claims environment.

You will deal directly with Third Parties, Loss Adjusters, NSW Government Agencies and provide support to all members of staff while focusing on building strong client relationships with all of our customers and external partners, and adhering to our companies values.

The position will be offered on a permanent full-time basis with flexible hybrid working arrangements. Work from home and our Sydney CBD or Parramatta office locations.

Your Key Responsibilities
  • End to end motor claims management
  • Raise payments and settle claims with client service instructions, company guidelines and delegated authority
  • Achieve monthly productivity levels as designated by management
  • Resolve complaints in accordance with company guidelines
  • Find opportunities for process improvement and recognise potential fraud/recovery indicators for claims where applicable
What We're Looking For

To be successful in this role, you will need:

  • Minimum two (2) years motor claims experience
  • Passion and drive to take ownership of your own claim's portfolio
  • Outstanding organisational and time management skills
  • Excellent interpersonal, verbal and written communication skills
  • Energy and flexibility to work with the Corporate team, and the desire to support projects recognised as being crucial to our long-term business plan
  • Ability to comply with relevant state legislation
  • Insurance policy interpretation skills
  • Stakeholder management
Compensation and Benefits

We offer a competitive salary package including:

  • A minimum estimated salary of AU$80,000 - AU$110,000 per annum based on experience
  • 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
  • Novated Leasing opportunities
  • Two paid volunteer days annually
  • Health Insurance Discounts with our Group Insurance Plan
  • Employee Stock Purchase Program
  • Paid parental leave

In addition to these benefits, we also offer flexible and hybrid work arrangements, mental health and wellbeing support, employee recognition awards, peer support program, annual flu vaccinations, access to Reward Gateway – discount offers at over 350 retailers, and more...

Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply.



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