Motor Claims Expert

3 weeks ago


Sydney, New South Wales, Australia IAG Full time

This role presents an exciting opportunity to join IAG, the leading insurance group in Australia and New Zealand.

The successful candidate will be responsible for providing subject matter expertise to customers on effective complaints management processes.

As a key member of our team, you will support and enable positive customer outcomes, offering appropriate solutions that meet their needs.

About the Role

We are looking for someone who is agile and enjoys working in a fast-paced environment.

You will demonstrate strong customer service experience, resilience, and empathy towards customers.

Key Responsibilities

  • Provide expert advice to customers on effective complaints management processes
  • Support positive customer outcomes by offering tailored solutions
  • Maintain excellent communication skills and a customer-centric mindset

Benefits

  • Boosted superannuation with 13% as standard
  • Up to 50% off personal insurance, including home and motor insurance
  • 5 myLeave days per year on top of annual leave
  • Industry-leading 20 weeks paid parental leave available from the day you start

Location and Salary

Multiple positions across Australia, offering a competitive salary range of $90,000 - $110,000 per annum.



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