Claims Specialist
7 days ago
Exciting Opportunities for Claims Specialists
We are seeking vibrant and passionate individuals to join our team in Adelaide as Claims Specialists. As a key member of our team, you will be responsible for providing exceptional service to our customers by being the first point of contact for all inbound claim calls.
Key Responsibilities:
- Adopt a customer-focused approach in delivering internal and external services
- Build and maintain quality relationships with internal and external customers
- Align team objectives to ensure effective delivery of our customer proposition
- Provide exceptional service to customers by being the first point of contact for all inbound claim calls
- Efficiently and accurately action incoming emails to the claims inbox
Requirements:
- Excellent data entry skills with a high level of accuracy
- Excellent written and verbal communication skills
- Willingness to pursue a career in general insurance
- Ability to work rostered hours to cover hours of operation in each state of Australia
- Initiative and accountability
- Advanced organisational and time management skills
What We Offer:
- Employee discounts and rewards
- Study support
- Parental leave
- Wellness initiatives
Why Work with Us:
At Suncorp, our purpose is to deliver exceptional experiences. We are a customer-obsessed, innovative, and performance-driven organisation. We care for others, are courageous, and do the right thing.
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