Claims Resolution Specialist
3 weeks ago
Employers Mutual is a leading provider of workers' compensation and personal injury claims management services. Our goal is to help injured workers recover and return to work through ongoing support and guidance. We foster a collaborative culture that allows us to invest in our employees and support their long-term careers.
The Opportunity
We are seeking a Mobile Claims Specialist to join our team in Adelaide. As part of our diverse team, you will have the opportunity to make a positive impact on the lives of injured workers and their families. You will work closely with a wide range of stakeholders to provide high-quality support and guidance to help workers recover and return to work.
Your Responsibilities
- Create and implement return to work plans in conjunction with stakeholders to ensure successful outcomes
- Collaborate with claims specialists, liability specialists, and technical experts to manage a portfolio of claims
- Conduct community-based visits to worksites and medical clinics to support injured workers and employers
- Provide accurate and clear information to injured workers and employers to ensure understanding of diagnosis, prognosis, treatment, and capacity
About You
- Excellent communication and interpersonal skills to build trust and rapport with injured workers and stakeholders
- Strong customer service skills to influence and negotiate outcomes
- Ability to work in a fast-paced environment and adapt to changing situations
- Strong computer and records management skills to manage a portfolio of claims
- Current driver's license and a 4-star ANCAP-rated vehicle
What We Offer
We are committed to maintaining a workplace culture that values diversity, inclusion, and respect. We offer a range of benefits, including:
- A vibrant and collaborative team culture
- Flexibility to work from home when fully trained
- A corporate wellbeing program with discounted health insurance and gym membership
- Access to discounts at over 350 retailers through our Rewards Hub program
- Entitlement to an annual tenure and performance-based recognition reward
- Comprehensive learning and development support
- Companywide events to celebrate success
- Quarterly Reward and Recognition Awards
- Up to 16 weeks paid parental leave, plus super
-
Senior Claims Resolution Specialist
5 days ago
Adelaide, South Australia Suncorp Group Full timeSuncorp Group is seeking a Senior Claims Resolution Specialist to join our dynamic team in Adelaide on a permanent full-time basis. As a key member of our claims management team, you will be responsible for efficiently managing a diverse portfolio of high-value claims at varying stages.Key Responsibilities:Deliver exceptional customer conversations: Engage...
-
Claims Manager
2 weeks ago
Adelaide, South Australia Suncorp Group Full timeClaims Manager Role at Suncorp GroupSuncorp Group is a leading provider of insurance solutions in Australia, seeking a skilled Claims Manager to join our dynamic team in Adelaide. As a Claims Manager at Suncorp, you will be responsible for overseeing a diverse portfolio of claims, ensuring customers receive exceptional service and timely resolutions.Key...
-
Exceptional Claims Resolution Specialist
5 days ago
Adelaide, South Australia Suncorp Group Full timeAt Suncorp Group, we're looking for a dedicated and skilled Claims Advisor to join our team. This role is an excellent opportunity to make a real difference in the lives of our customers by providing exceptional customer service and driving commercial outcomes.Suncorp Group is a leading provider of insurance and financial services, with a strong commitment...
-
Claims Resolution Specialist
4 weeks ago
Adelaide, South Australia Suncorp Group Full timeAbout the RoleSuncorp Group is seeking a skilled Claims Advisor to provide exceptional customer service and drive commercial outcomes. As a Claims Advisor, you will be responsible for managing a portfolio of claims and working to resolve them within the earliest possible timeframes while achieving an optimal outcome.Key ResponsibilitiesOffer exceptional...
-
Claims Resolution Specialist
1 week ago
Adelaide, South Australia Suncorp Group Full timeJob Description:Suncorp Group is seeking a skilled Claims Advisor to provide exceptional customer service while driving commercial outcomes.Key Responsibilities:Manage a portfolio of claims and proactively work to resolve claims within the earliest possible timeframes.Offer the most exceptional customer service, build rapport with claimants, and negotiate...
-
Customer Support and Resolution Specialist
5 days ago
Adelaide, South Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full timeAbout the Role We are seeking a highly skilled Customer Support and Resolution Specialist to join our team at Allianz Australia Services Pty Ltd. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and resolving complex technical complaints. As a Customer Support and Resolution Specialist, you will be...
-
Dispute Resolution Specialist
2 weeks ago
Adelaide, South Australia Gallagher Full timeOverviewAt Gallagher, we're seeking a skilled Dispute Resolution Specialist to join our team. This role is ideal for individuals with recent work experience in customer service and strong administration skills.About the RoleWe're looking for someone who can provide high-quality customer service by actively listening, showing empathy, and recognising the...
-
Claims Specialist
3 weeks ago
Adelaide, South Australia Suncorp Group Full timeJob SummarySuncorp Group is seeking a skilled Claims Advisor to provide exceptional customer service and drive commercial outcomes. As a key member of our Claims team, you will be responsible for managing a portfolio of claims and resolving them in a timely and optimal manner.Key ResponsibilitiesOffer exceptional customer service to claimants and...
-
Claims Resolution Specialist
4 days ago
Adelaide, South Australia EML (Employers Mutual Limited) Full timeDiscover a fulfilling career at EML, a leading Workers Compensation and Personal Injury Claims Management business. Our mission is to empower people through ongoing support during their return-to-work journey. As a respected employer in Australia, we foster a learning culture that allows for continuous investment in our employees, ensuring a long-term career...
-
Claims Officer
4 weeks ago
Adelaide, South Australia Gallagher Full timeJob SummaryAs a Claims Officer at Gallagher, you will play a vital role in delivering a high-quality, empathetic, and organised claims management service to our clients. Your primary responsibility will be to support the return to work process for individuals who have experienced a workplace injury.You will work closely with our Return to Work Specialist,...
-
Quality Assurance Specialist
1 month ago
Adelaide, South Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full timeQuality Assurance Specialist - Claims ExcellenceAt Allianz Australia Services Pty Ltd, we're committed to delivering exceptional claims experiences for our customers. As a Quality Assurance Specialist - Claims Excellence, you'll play a critical role in ensuring our claims processes are efficient, compliant, and customer-centric.About this roleYou'll be...
-
Technical Claims Expert
1 day ago
Adelaide, South Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full timeCustomer Support Specialist | Multiple Locations We're seeking an experienced Technical Claims Expert to join our Customer Support team at Allianz Australia Services Pty Ltd. This role offers a unique opportunity to leverage your skills in claims assessment and management, driving business outcomes through early resolution and exceptional customer service....
-
Claims Officer
4 weeks ago
Adelaide, South Australia Gallagher Full timeJob SummaryAs a Claims Officer at Gallagher, you will play a critical role in delivering a high-quality, empathetic, and organised claims management service to our clients. Your primary responsibility will be to support the return to work process for individuals who have experienced a workplace injury. You will work closely with our Return to Work...
-
Claims Officer
2 weeks ago
Adelaide, South Australia Gallagher Bassett Full timeAt Gallagher Bassett, we are seeking an exceptional Claims Officer to join our team of dedicated professionals who strive to deliver outstanding results for our clients.As a key member of our team, you will be responsible for providing a personalized and empathetic claims management service to the South Australian community. Your primary goal will be to...
-
Dispute Resolution Specialist
5 days ago
Adelaide, South Australia Employers Mutual Management Pty Ltd Full timeAbout the RoleAs a Dispute Resolution Specialist with Employers Mutual Management Pty Ltd, you will play a crucial role in helping people navigate complex workers' compensation and personal injury claims. With over 4,000 dedicated employees, our goal is to provide ongoing support during the return-to-work journey.The purpose of this position is to...
-
Marine Claims Portfolio Manager
3 weeks ago
Adelaide, South Australia Randstad Full timeMarine Insurance Claims SpecialistWe're seeking a skilled Marine Claims Officer to provide expert advice on marine insurance policies and coverage. This role involves managing complex marine claims portfolios, collaborating with clients and adjusters, and analyzing claim data to improve efficiency and outcomes.Your Key Responsibilities:Manage the full...
-
Claims Specialist
1 month ago
Adelaide, South Australia Suncorp Group Full timeExciting Opportunities for Claims SpecialistsWe are seeking vibrant and passionate individuals to join our team in Adelaide as Claims Specialists. As a key member of our team, you will be responsible for providing exceptional service to our customers by being the first point of contact for all inbound claim calls.Key Responsibilities:Adopt a customer-focused...
-
Claims Management Specialist
1 week ago
Adelaide, South Australia Marsh Pty Ltd Full timeJob SummaryWe are seeking an experienced Claims Consultant to join our team in Adelaide. As a Claims Consultant, you will be responsible for providing superior and professional claims service to Echelon Claim Services Customers and Stakeholders.About the RoleManage and administer new claims, including liaising with customers, repairers/suppliers, and other...
-
Dispute Resolution Specialist
4 weeks ago
Adelaide, South Australia Employers Mutual Management Pty Ltd Full timeEML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to provide ongoing support to individuals during their return-to-work journey. We foster a culture of learning and development, allowing us to continually invest in our employees and offer a long-term career at EML.The OpportunityYou will be part of a diverse...
-
Claims Assistant Manager
2 weeks ago
Adelaide, South Australia Avant mutua Full timeJob Title:Claims Assistant Manager - Civil Claims SpecialistAbout the Role:At Avant Mutual, we are seeking an experienced Claims Assistant Manager - Civil Claims Specialist to join our team in Adelaide. As a key member of our claims team, you will play a critical role in supporting our members through managing Civil and Professional Conduct claims.Key...