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Business Relationship Manager
3 weeks ago
Customer Relationship Role
We are seeking a skilled professional to manage high-value business relationships and deliver exceptional customer service. As a key member of our team, you will be responsible for building strong relationships with clients, resolving complex issues, and maintaining accurate records.
Key Responsibilities- Develop and maintain relationships with high-value business customers.
- Deliver prompt and accurate responses to customer inquiries and concerns.
- Collaborate with internal teams to resolve complex customer issues.
- Maintain and update customer records in the CRM system.
- Identify and implement process improvements to enhance customer experience and operational efficiency.
- Proven experience in a customer-facing role, preferably in a B2B environment managing high-value clients.
- Strong interpersonal and communication skills, with the ability to build trust and rapport.
- Excellent problem-solving and conflict resolution abilities.
- A collaborative team player who contributes to a positive team culture and supports colleagues to achieve shared goals.
- Open to feedback and committed to continuous personal and team development.
At Our Organisation
We are a diverse and inclusive workplace that values our employees' unique perspectives and experiences. We strive to create an environment where everyone feels valued, respected, and supported.
Why Join Us
Join a dynamic team that is passionate about delivering exceptional customer service. Enjoy a challenging career in a fast-paced industry where you can grow and explore your potential.
