Business Relationship Manager
4 days ago
About the Role:
Client Services ManagerThe Client Services Manager plays a key role in supporting the Global Fund Services businesses by managing administrative and relationship needs of institutional trust clients.
You will respond to client inquiries, coordinate client activities, and identify opportunities for expanding business relationships through additional products or services.
- Acts as a strategic consultant to clients, assisting in formulating best practices and redesigning processes
- Ensures overall client satisfaction by coordinating resources and effectively communicating client concerns/needs
- Develops a comprehensive understanding of client's business, objectives, goals, and market challenges
- Assists Relationship Managers in counselling clients on emerging issues and bank products/services
- Participates in developing solutions to client needs and ensures smooth delivery of new services
Key qualifications include proven experience in financial servicing/accounting fields, strong communication skills, and proficiency in Microsoft Word and Excel.
Our organization is committed to working with individuals with disabilities and values an inclusive workplace.
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