Facilities Coordinator
1 month ago
The Facilities Administrator is a key member of our team, responsible for delivering high-quality services and achieving operational efficiencies. This role is accountable for enhancing the reputation and image of Evolve FM through exceptional customer interaction and service delivery.
Key Responsibilities- Ensure service delivery meets and exceeds client expectations and established service levels and/or benchmarks.
- Work to defined procedures and outputs, maintaining Evolve FM's image and reputation as a top priority.
- Assist the Facilities Managers with operational activities, including accounting and finance, maintenance and operations, vendor oversight, purchasing of materials, equipment, and supplies, occupancy services, and helpdesk.
- Assist in the training and inductions of contractors.
- Oversee maintenance requests logged on the system and ensure optimal allocation of works to contractors as specified by the Contract within the financial and operational delegations set by the Client.
- Ensure compliance checks as required by statutory regulations and industry guidelines are accurately maintained.
- Ensure building condition and property classification data is properly managed and coordinate activities to maintain the integrity of equipment.
- Proactively engage stakeholders to ensure client expectations are met and vendors are well-managed, delivering services on time and within budget.
- Actively work to ensure the site's financial operations meet or exceed targets and control requirements.
- Make suggestions to the manager on ways to achieve service delivery efficiencies and/or cost reductions within accountabilities.
- Assist the Manager with continuous process improvement, problem-solving, and best practice reviews.
- Deliver accountabilities assigned within KPIs and service level agreements as well as the annual operational plan for the area of responsibility.
We are seeking a motivated self-starter with a proven track record of delivering best practice and quality to the organisation, team, and clients. The ideal candidate will have a keen eye for detail, be proactive, and possess a can-do attitude.
The successful candidate will have experience in a related field, knowledge of local occupational health and safety requirements, good computer and software knowledge, and a track record of excellent customer service and service delivery.
Ideally, the candidate will also possess experience in a similar role, an understanding of basic technical aspects of property, and knowledge of vendor management for specialized services.
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