Facilities Management Coordinator
3 weeks ago
We are seeking a highly motivated and organized Facilities Administrator to join our team at Evolve FM. As a key member of our operations team, you will be responsible for providing high-quality services and achieving efficiencies in our fast-paced and dynamic environment.
Key responsibilities
- Ensure service delivery meets and ideally exceeds client expectations and established service levels and/or benchmarks
- Work to defined procedures and outputs, keeping Evolve FM's image and reputation at the forefront of performance of role
- Assist the Facilities Managers with operational activities in accounting and finance, maintenance and operations, vendor oversight, purchasing of material, equipment & supplies, occupancy services and helpdesk
- Assist in the training and inductions of contractors
- Oversee maintenance requests logged on the system and ensure optimum allocation of works to contractors as specified by the Contract within the financial and operational delegations set by the Client
- Ensure compliance checks as required by statutory regulations and industry guidelines are accurately maintained
- Ensure building condition and property classification data is properly managed and coordinate activities to ensure that the integrity of the equipment is maintained
- Proactively engage stakeholders to ensure that on-site client expectations are met and ensure vendors are well-managed, delivering services on time and within budget
- Actively work to ensure that the site's financial operations are meeting or exceeding targets and control requirements
- Make suggestions to the manager in ways to achieve service delivery efficiencies and/or cost reductions within accountabilities
- Assist the manager with continuous process improvement, problem-solving, and best practice reviews
- Deliver accountabilities assigned within KPIs and service level agreements as well as the annual operational plan for the area of responsibility
About you
We are seeking a motivated self-starter with a proven track record of successfully delivering best practice and quality to the organization, your team, and clients. You will thrive on building relationships and providing service excellence.
Proactive with a keen eye for detail and the ability to balance multiple priorities, while possessing a can-do attitude, our ideal candidate will have the following experience:
- Experience in a transferrable/related field
- Knowledge of local occupational health and safety requirements
- Good computer and software knowledge
- Knowledge of work health and safety requirements
- Track record of excellent customer service and service delivery
- Able to work within defined procedures and outputs
Ideally, the successful candidate will also possess:
- Experience in a similar role (within facilities, property management, or other related field with service requests/work orders, etc.)
- An understanding of basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system)
- Knowledge of vendor management for specialized services
We are an inclusive, welcoming, flexible, and empathetic workplace where you can bring your whole self to work and balance your commitments and responsibilities outside work.
Evolve FM operates in the Commercial Real Estate sector and has the backing of an industry-leading organization in Indigenous-owned construction and services company Pacific Services Group Holdings (PSGH). We deliver best-in-class property and facilities management services.
About Evolve FM ...
Evolve FM is the only 100% Indigenous-owned full-service property and integrated facilities management company in Australia and is Australia's only Indigenous property services provider under the whole of Australian Government property services arrangement.
With a vision of "Equity through Opportunity", Evolve FM seeks to use the medium of first-class property services to provide employment and economic opportunities for Australia's first peoples, while being open to employees of all backgrounds and aspirations.
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