Facilities Administrator
2 hours ago
About Evolve FM
Evolve FM is a leading Indigenous-owned property and integrated facilities management company in Australia. We deliver best-in-class property and facilities management services to our clients. Our team is passionate about providing exceptional service and contributing to excellence in service delivery.
About the Role
The Facilities Administrator is a key member of our team, responsible for providing high-quality services and achieving efficiencies. This role is accountable for enhancing the reputation and image of Evolve FM through exemplary customer interaction and service delivery.
Key Responsibilities
- Ensure service delivery meets and exceeds client expectations and established service levels and/or benchmarks.
- Work to defined procedures and outputs, maintaining Evolve FM's image and reputation at the forefront of performance.
- Assist the Facilities Managers with operational activities, including accounting and finance, maintenance and operations, vendor oversight, purchasing, and occupancy services.
- Assist in the training and inductions of contractors.
- Oversee maintenance requests and ensure optimum allocation of works to contractors as specified by the Contract.
- Ensure compliance checks are accurately maintained according to statutory regulations and industry guidelines.
- Manage building condition and property classification data, coordinating activities to maintain equipment integrity.
- Proactively engage stakeholders to ensure client expectations are met and vendors are well-managed.
- Actively work to ensure financial operations meet or exceed targets and control requirements.
- Make suggestions to the manager to achieve service delivery efficiencies and cost reductions.
- Assist the manager with continuous process improvement, problem-solving, and best practice reviews.
About You
We are seeking a motivated self-starter with a proven track record of delivering best practice and quality to the organisation, team, and clients. The ideal candidate will have experience in a related field, knowledge of local occupational health and safety requirements, good computer and software knowledge, and a track record of excellent customer service and service delivery.
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