Facilities Administrator
7 days ago
The Facilities Administrator is a key position within Evolve FM, responsible for delivering high-quality services and achieving operational efficiencies. This role is accountable for enhancing the company's reputation and image through exceptional customer interaction and service delivery.
Key Responsibilities
Ensure service delivery meets and exceeds client expectations and established service levels and/or benchmarks
Work to defined procedures and outputs, maintaining Evolve FM's image and reputation as a forefront of performance
Assist the Facilities Managers with operational activities in accounting and finance, maintenance and operations, vendor oversight, purchasing of materials, equipment & supplies, occupancy services, and helpdesk
Assist in the training and inductions of contractors
Oversee maintenance requests logged on the system and ensure optimum allocation of works to contractors as specified by the Contract within the financial and operational delegations set by the Client
Ensure compliance checks as required by statutory regulations and industry guidelines are accurately maintained
Ensure building condition and property classification data is properly managed and coordinate activities to ensure that the integrity of the equipment is maintained
Proactively engage stakeholders to ensure that on-site client expectations are met and ensure vendors are well-managed, delivering services on time and within budget
Actively work to ensure that the site's financial operations are meeting or exceeding targets and control requirements
Make suggestions to the manager in ways to achieve service delivery efficiencies and/or cost reductions within accountabilities
Assist the manager with continuous process improvement, problem-solving, and best practice reviews
About You
We are seeking a motivated self-starter with a proven track record of successfully delivering best practice and quality to the organisation, your team, and clients. You should thrive on building relationships and providing service excellence. Proactive with a keen eye for detail and the ability to balance multiple priorities, while possessing a can-do attitude, our ideal candidate will have the following experience:
Experience in a transferrable/related field
Knowledge of local occupational health and safety requirements
Good computer and software knowledge
Knowledge of work health and safety requirements
Track record of excellent customer service and service delivery
Clearance to work with children in NSW or ability to obtain one
Ability to work within defined procedures and outputs
What We Offer
Evolve FM is an inclusive, welcoming, flexible, and empathetic workplace where you can bring your whole self to work and balance your commitments and responsibilities outside work. We deliver best-in-class property and facilities management services, and our innovative approach and service quality were recognised in the ACT Telstra Business Awards, where we were awarded the ACT Winner for Indigenous Excellence. We are also a multi-award-winning Supply Nation Certified Supplier, and we are always looking for great people to contribute to our team's success.
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