Administration Officer
7 months ago
**About us**:
A.N.T. Renovations is a building and renovation company, servicing many of Australia’s leading insurance companies with excellence for over 45 years.
In addition to our insurance reinstatement/repair division, A.N.T. Renovations also provides private customers with high-end domestic extension and renovation services.
**Key Duties and Responsibilities**:
- Answer and triage phone calls from a diverse customer group
- Data Entry - jobs and invoices
- Proficient with Microsoft Office and job scheduling systems.
- Strong written and verbal (phone) communication skills
- Assist customers and corporate clients with specific enquiries
- Ensuring KPI’s are met
- Provide a high level of personalised customer service
- Manage client relationships and correspondence
- Work varying programs and Client portal’s at any one time
- Assigning trades to complete scoped works
- Invoicing
- High attention to detail
- Highly organised
- Positive attitude
- Assisting Team Leader with admin tasks
**Key Selection Criteria**:
- Experience in Administration (general admin, data entry and office duties)
- Confident and profession phone manner
- Ability to work well under pressure to achieve corporate KPI’s
- Previous experience in the insurance or construction industry advantageous, however not essential
**Benefits**
- Attractive Salary and incentive program
- Friendly working environment
- 38-hours per week
Pay: $59,280.00 - $65,208.00 per year
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus
**Experience**:
- Microsoft Office: 4 years (preferred)
- Administration: 2 years (required)
Work Authorisation:
- Australia (required)
Work Location: Hybrid remote in WANTIRNA, VIC 3152
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