Hotel Front Desk Assistant

5 days ago

Melbourne, Victoria, Australia beBeeCustomer Full time $54,000 - $72,000
Job Role Overview

We are seeking a highly skilled Guest Service Agent to provide exceptional customer service and ensure a seamless experience for our guests.

  • Portage of guest luggage to and from suites will be a key responsibility.
  • The role involves assisting with reservation enquiries, check-ins, and check-outs in a timely and efficient manner.
  • Able to handle guest requests and issues in a professional way.
  • Maintaining the cleanliness and presentation of the front desk area is crucial.
  • Processing payments and issuing receipts accurately is vital.

To succeed in this role, you will have a passion for delivering exceptional guest satisfaction, possess knowledge of hotel front office administrative duties, and be proactive in a team environment.

This position requires flexibility and a focus on working mornings, evenings, weekends, and public holidays.

About Our Organisation

We are a leading Australian boutique lifestyle brand with a rich history dating back to 1986.

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