Front Desk Hotel Manager

3 days ago

Melbourne, Victoria, Australia beBeeCustomer Full time $31,200 - $39,960
Hotel Front Office Job

We are seeking a skilled professional to manage the front desk, handle customer inquiries, and promote hotel services.

This role is ideal for individuals who enjoy working in fast-paced environments and have strong communication skills.

The successful candidate will be responsible for:

  • Welcoming guests and providing excellent customer service
  • Promoting hotel facilities and services
  • Processing reservations and managing guest data

To excel in this position, you will require:

  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities and attention to detail
  • A passion for delivering exceptional customer experiences

Previous experience in customer-facing roles such as hospitality or retail would be highly regarded.

This is an excellent opportunity to join a dynamic team and contribute to the success of our hotel.

Skillset:

  • Customer Service
  • Communication
  • Problem-Solving

Working Hours: Various shifts including mornings, afternoons, evenings, weekends and public holidays.

Work Environment: Fast-paced hotel environment with multiple tasks and responsibilities.

Requirements:

  • Knowledge of hospitality industry
  • Strong communication and interpersonal skills
  • Ability to work under pressure and meet deadlines

Bonus: Opportunities for career advancement and professional growth within the company.

About Us: Our hotel prides itself on delivering exceptional customer service and creating a welcoming atmosphere for all guests. We strive to provide a positive work environment that encourages collaboration and teamwork.

Key Qualities:

  • Adaptability
  • Flexibility
  • Resilience
],

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