Luxury Hotel Front Desk Lead

2 days ago

Melbourne, Victoria, Australia beBeeManager Full time $90,000 - $150,000
Job Overview:

We are seeking a seasoned professional to assume the role of Front Office Manager.

This key position plays a pivotal part in delivering exceptional guest experiences and ensuring seamless arrivals and departures at our prestigious establishment.

  • A minimum of prior Front Office management experience in a luxury hotel setting is required
  • Familiarity with reputable Property Management Systems (PMS) is highly desirable
  • The successful candidate will possess strong problem-solving and decision-making skills, as well as excellent communication and interpersonal abilities
Key Responsibilities:
  • Maintaining Guest Services and Front Desk Goals: Oversight of daily operations to ensure service excellence and adherence to industry standards
  • Supporting Management of the Front Desk Team: Strong leadership and interpersonal skills will be essential for this role
  • Ensuring Exceptional Customer Service: Delivering services that consistently exceed guest expectations and foster loyalty
Additional Expectations:
  • Effective communication with colleagues, subordinates, and supervisors via various mediums
  • Analyzing operational data to identify areas for improvement and drive results-oriented initiatives
  • Providing timely updates and relevant information to team members and leadership
The Ritz-Carlton Philosophy:

We believe in empowering our staff to be creative, thoughtful, and compassionate. Our unwavering commitment to excellence drives us to provide unparalleled care and comfort to our guests.

  • Luxury Hotel Operations Director

    1 week ago

    Melbourne, Victoria, Australia beBeeCustomer Full time $86,943 - $118,978

    The role of Front Office Manager is pivotal in ensuring seamless guest experiences at a luxury hotel.Key ResponsibilitiesLead the daily operations of the front desk, guaranteeing efficient guest arrivals and departures.Develop and implement plans to prioritize workload, aligning with service and operational goals.Respond to guest concerns, resolve conflicts,...

  • Luxury Front Desk Team Lead

    2 weeks ago

    Melbourne, Victoria, Australia beBeeFrontOfficeManager Full time $120,000 - $150,000

    Role OverviewOur organization is seeking a skilled Front Office Manager to lead our front desk team and deliver exceptional guest experiences.The ideal candidate will have demonstrated expertise in managing similar luxury environments, excellent communication skills, and strong people management abilities.Key Responsibilities:Oversee daily front desk...

  • Luxury Front Office Manager Opportunity

    2 weeks ago

    Melbourne, Victoria, Australia beBeeCareer Full time $120,000 - $150,000

    Job OpportunityLuxury Front Office Management RoleWe are seeking a skilled and experienced Front Office Manager to join our team. As a key member of the hotel's operations, you will be responsible for managing the daily activities of the front desk, ensuring exceptional guest service and efficient operations.Key Responsibilities:Manage the front desk team to...

  • Luxury Hotel Front Office Manager

    1 week ago

    Melbourne, Victoria, Australia beBeeManager Full time $100,000 - $145,000

    About This RoleWe are seeking a seasoned Front Office Manager to lead our team and deliver exceptional guest experiences. As a luxury hotel professional, you will be responsible for overseeing guest arrivals and departures, ensuring each interaction reflects true luxury standards.Key ResponsibilitiesLead and motivate the Front Office team to create a...

  • Luxury Hotel Front Office Leader

    6 days ago

    Melbourne, Victoria, Australia beBeeCustomerService Full time $75,330 - $98,300

    Front Office Manager Job DescriptionJob SummaryWe are seeking a highly skilled and experienced Front Office Manager to join our team. As a key member of our hospitality team, you will be responsible for leading the daily operations of the front office, ensuring seamless guest arrivals and departures, and providing exceptional customer service.Key...

  • Luxury Hotel Customer Experience Expert

    2 days ago

    Melbourne, Victoria, Australia beBeeCustomerService Full time $104,000 - $130,878

    **Job Title:** Front Desk Agent**About the Role:We are seeking a highly skilled and experienced Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional customer service to guests, handling front office operations, and supporting daily hotel activities.**Responsibilities:Warmly welcome guests and assist with...

  • Luxury Hotel Reservation Specialist

    7 days ago

    Melbourne, Victoria, Australia beBeeHospitality Full time $45,000 - $70,000

    Job OpportunityA reservations professional is sought to provide exceptional guest experiences in a luxury environment. The ideal candidate will be enthusiastic, detail-oriented, and possess excellent communication skills.Key Responsibilities:* Manage room bookings across multiple channels, offering tailored recommendations and delivering exceptional...

  • Experience Luxury as a Front Office Host

    7 days ago

    Melbourne, Victoria, Australia beBeeLuxury Full time $60,000 - $80,000

    At a luxury hotel in Melbourne, our front-of-house team is dedicated to delivering exceptional guest experiences by providing personalized service and attention to detail.The role of Front Office Host involves handling guest arrivals and departures, creating memorable moments, and actively promoting hotel services. Previous experience working at the front...

  • Front Desk Hotel Agent

    1 week ago

    Melbourne, Victoria, Australia beBeeCustomer Full time $33,960 - $46,120

    Hotel Front Desk Agent">We are seeking a skilled and welcoming individual to join our team as a part-time Hotel Front Desk Agent.The role involves providing exceptional customer service to guests, promoting the hotel's services, and managing check-in and check-out procedures. Key responsibilities include:Greeting guests warmly and professionallyPromoting...

  • Hotel Front Office Manager

    2 weeks ago

    Melbourne, Victoria, Australia Buscojobs Full time

    OverviewLuxury 5 Star Hotel - Top Salary PackageAre you a talented Front Office Manager ready to take that next step in your career?Here is the chance you have been waiting forOur client is an internationally acclaimed 5 Star Hotel located in the heart of Tokyo.Reporting to the RDM, you will manage the daily operations of the front desk, ensuring the...