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Front Desk Professional

3 weeks ago


Melbourne, Victoria, Australia beBeeGuestService Full time $40,000 - $60,000
Job Title:

Front Desk Professional


About the Role:

The primary responsibility of our Front Desk Professionals is to provide exceptional service to guests, ensuring they feel welcome and comfortable during their stay.


Main Responsibilities:
  • Deliver high-quality service to external and internal guests at all times, showcasing a deep understanding of hotel facilities and features.
  • Handle guest inquiries and complaints efficiently, providing accurate information about hotel amenities and services.
  • Process check-ins and check-outs, resolving any issues that may arise in a professional manner.
  • Provide assistance and support to guests as needed, ensuring their needs are met throughout their stay.