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The Customer Engagement Specialist is a critical role in driving sales growth and delivering an exceptional customer experience through expert product knowledge, suggestive selling, and building strong relationships with customers.
Key Responsibilities:
- Build long-term recurring relationships with customers through effective sales techniques, product knowledge, and suggestive selling.
- Achieve and exceed sales goals consistent with business objectives.
- Maintain professional relationships with customers and colleagues.
- Assist in loss prevention through awareness and close attention to detail.
Qualifications:
- High School diploma required; College degree or equivalent a plus.
- Committed to excellence – quality driven.
- Customer Service and Sales oriented.
- Minimum of 2 years experience in a high-end luxury retail sales environment preferred.
- Proficient written and verbal communication skills.
Physical Demands:
- Extensive standing and walking on concrete surfaces.
- Bending and stooping.
- Overhead reaching.
- Lifting or pushing up to 35 lbs.
Delivering Results: As a Customer Engagement Specialist, you will be responsible for delivering results-driven sales strategies that drive business growth and customer satisfaction.
Working Together: You will work closely with our team to achieve sales goals and maintain a positive work environment.
