Application Support Specialist

1 week ago


Melbourne, Victoria, Australia Energy Australia Full time
{"title": "Application Support Analyst Role", "description": "About the Role

We are seeking an experienced Application Support Analyst to join our team at EnergyAustralia. As a key member of our IT team, you will be responsible for providing operational efficiency of our Applications and maintaining strong vendor relationships.

Key Responsibilities
  • Implement and configure applications to ensure availability, performance, and reliability in line with agreed service level agreements (SLAs)
  • Resolve incidents and requests in line with SLAs and undertake problem management, working closely with end users
  • Assist with the development of an application consolidation strategy and plan to simplify our application landscape
  • Maintain documentation of all application and integration components for support purposes in accordance with required standards
  • Work closely with internal stakeholders, including On-Site employees
  • Support System Administration functions for several key large business systems
Requirements
  • Tertiary qualification in ICT or similar field or comparative years of experience working with Application Support
  • ITIL or COBIT Foundation certificate or equivalent experience in Incident & Problem management
  • Azure/AWS Foundation certification (not mandatory)
  • Vendor management experience and/or good communication skills
  • Experience working with Maximo and/or Ellipse asset management systems
  • Exposure to energy industry or similar large, complex industrial environments
What We Offer
  • Hybrid working environment that promotes flexibility
  • Energise Program - flexible working that is team-centric enabling all individuals to agree and succeed together
  • Excellent company culture, down-to-earth and friendly organisation - be authentic, bring your whole self to work
  • State-of-the-art Melbourne office, stunning views only 3-4 minute walk from Southern Cross station
  • In-house Café and Onsite Tech Bar
About Us

We are committed to providing an inclusive culture so our employees can bring their whole selves to work and have a sense of belonging. From our PRISM network that creates a positive culture for LGBTQ+ employees to our Reconciliation Action Plan that has commitments to strengthen relationships with Aboriginal and Torres Strait Islander people and organisations, it's a workplace where everyone's welcome.

", "lang_code": "en-US"}

  • Melbourne, Victoria, Australia Talent International Full time

    ### Job Title: Application Support Specialist ### Job Summary We are seeking an experienced Application Support Specialist to join our team at Talent International. As an Application Support Specialist, you will be responsible for providing technical support for our HR system within the Defence Industry. ### Key Responsibilities * Respond to and resolve...


  • Melbourne, Victoria, Australia Randstad Full time

    Job Title: Application Support SpecialistWe are seeking an experienced Application Support Specialist to join our team at Randstad Digital. As an Application Support Specialist, you will be responsible for providing support and administration of key corporate on premise and cloud based applications, including Oracle Cloud Fusion ERP and HCM.Key...


  • Melbourne, Victoria, Australia Talent International Full time

    Application Support Role ====================== We are seeking an experienced Application Support Specialist to join our team in Melbourne, Sydney, or Canberra. As an Application Support Specialist, you will be responsible for providing technical support for our HR system within Defence Australia. Key Responsibilities ------------------- * Respond to and...


  • Melbourne, Victoria, Australia Talent International Full time

    Application Support RoleWe are seeking a skilled Application Support Specialist to join our team at Talent International. As an Application Support Specialist, you will be responsible for providing critical support for our HR system within the Defence Industry.Key Responsibilities:Respond to and resolve support tickets related to the HR system.Troubleshoot...


  • Melbourne, Victoria, Australia Paxus - Technology + Digital Talent Full time

    Job Summary:Paxus - Technology + Digital Talent is seeking a skilled Application Support Specialist to join our team. As an Application Support Specialist, you will work with our clients to provide expert technical support and guidance on enterprise application integration.Key Responsibilities:Provide expert-level technical support and guidance on...


  • Melbourne, Victoria, Australia Launch Recruitment Full time

    Job Title: Application Support SpecialistLocation: RemoteContract Length: 12 Months renewablePrimary Technology: Enterprise Application Integration (EAI)Job Description:We are seeking a talented individual to join our team as an Application Support Specialist, where you will collaborate in client-critical business application delivery and support. As an...


  • Melbourne, Victoria, Australia EnergyAustralia Full time

    {"title": "Application Support Specialist", "content": "About the RoleWe are seeking an experienced Application Support Specialist to join our team at Energy Australia. As a key member of our IT operations team, you will be responsible for providing operational efficiency of our Applications and maintaining strong vendor relationships.Key...


  • Melbourne, Victoria, Australia Paxus - Technology + Digital Talent Full time

    Job Summary: We are seeking a highly skilled Application Support Specialist to join our team at Paxus - Technology + Digital Talent. As an Application Support Specialist, you will work with our clients to troubleshoot and resolve application issues, providing expert-level support for Integration / API based Prod Support, IBM MQ and IBM App Connect Enterprise...


  • Melbourne, Victoria, Australia Launch Recruitment Full time

    Job Title: Application Support SpecialistLocation: MelbourneContract Length: 12 Months renewablePrimary Technology: SiebelJob Description:We are seeking a talented professional to join our team as an Application Support Specialist. In this role, you will collaborate with cross-functional teams to deliver and support critical business applications. Your...


  • Melbourne, Victoria, Australia Paxus - Technology + Digital Talent Full time

    Job Summary:Paxus - Technology + Digital Talent is seeking a skilled Application Support Specialist to join our team. As an Application Support Specialist, you will work as an integral part of our Enterprise Application Integration team, providing expert-level support for our clients.Key Responsibilities:Provide technical support for Integration / API-based...


  • Melbourne, Victoria, Australia Travel + Leisure Co Full time

    Unlock Your Potential as a Software Support SpecialistAt Travel + Leisure Co., we're passionate about delivering exceptional customer experiences. As a Software Support Specialist, you'll play a vital role in ensuring our operations run smoothly by providing top-notch support for our clients.Key Responsibilities:Provide customer-centric support via phone,...


  • Melbourne, Victoria, Australia Travel + Leisure Co Full time

    Unlock Your Potential as a Software Support SpecialistAt Travel + Leisure Co., we're passionate about delivering exceptional customer experiences. As a Software Support Specialist, you'll play a vital role in ensuring our operations run smoothly by providing top-notch support for our clients.Key Responsibilities:Provide customer-centric support via phone,...


  • Melbourne, Victoria, Australia Travel + Leisure Co Full time

    Unlock Your Potential as a Software Support SpecialistAt Travel + Leisure Co., we're passionate about delivering exceptional customer experiences. As a Software Support Specialist, you'll play a vital role in ensuring our operations run smoothly by providing top-notch support for our clients.Key Responsibilities:Provide customer-centric support via phone,...


  • Melbourne, Victoria, Australia Dedalus Full time

    Unlock Your Potential as a Clinical Application Support SpecialistAre you passionate about delivering exceptional support to healthcare professionals and making a meaningful impact on patient care? Do you have a strong background in clinical applications and a desire to work with a leading healthcare technology company?We are seeking a highly skilled...


  • Melbourne, Victoria, Australia FinXL Full time

    Job Opportunity for Experienced ProfessionalsWe are seeking a skilled Application Support Specialist to join our team at FinXL by Randstad Digital.About the RoleThe successful candidate will be responsible for providing technical support and assistance to our clients across various industries, including Government, Telecommunications, Commercial, and...


  • Melbourne, Victoria, Australia FinXL Full time

    Job Opportunity for Experienced ProfessionalsWe are seeking a skilled Application Support Specialist to join our team at FinXL by Randstad Digital.About the RoleThe successful candidate will be responsible for providing technical support and assistance to our clients across various industries, including Government, Telecommunications, Commercial, and...


  • Melbourne, Victoria, Australia Dedalus Full time

    Unlock Your Potential as a Clinical Support SpecialistAre you passionate about delivering exceptional support to healthcare professionals? Do you want to make a meaningful impact in the lives of patients and caregivers? Join Dedalus, a leading healthcare technology company, as a Clinical Support Specialist and embark on a rewarding career journey.Key...


  • Melbourne, Victoria, Australia AU017 Mercer Outsourcing (Australia) Pty Ltd Full time

    About the Role:Mercer is seeking a highly skilled Application Support Specialist to join our team in Melbourne or Sydney office.What We Offer:We provide a dynamic and supportive work environment, outstanding career development opportunities, and a chance to work with a leading company in the industry.Key Responsibilities:Configure, customize, and maintain...


  • Melbourne, Victoria, Australia Marsh & McLennan Companies Full time

    About the RoleWe are seeking a highly skilled Application Support Specialist to join our team in Melbourne or Sydney. As a key member of our Application Management Services Team, you will be responsible for providing L2/L3 application support to our Investment and Super business in Pacific.Key ResponsibilitiesConfigure, customize, and maintain Salesforce...


  • Melbourne, Victoria, Australia Paxus - Technology + Digital Talent Full time

    About the RoleWe are seeking an experienced Application Support Specialist to join our team at Paxus - Technology + Digital Talent. As a key member of our IT service delivery team, you will play a critical role in ensuring the smooth operation of our critical business applications.Key ResponsibilitiesApplication Support and Troubleshooting: Act as a software...