Claims Service Consultant
1 week ago
Claims Service Consultant Role Overview
At Allianz Australia Services Pty Ltd, we're committed to delivering exceptional customer experiences in the claims service sector. As a Claims Service Consultant, you'll play a vital role in ensuring our customers receive timely and professional support throughout the claims process.
Key Responsibilities
- Provide superior customer service to motor claimants, responding to their inquiries and resolving issues in a timely and professional manner.
- Manage the operational processing of claims, ensuring all parties are informed and up-to-date throughout the process.
- Liaise with 3rd party insurers and other stakeholders to facilitate efficient claim resolution.
- Maintain positive working relationships with external and internal stakeholders, managing expectations and delivering best possible outcomes for customers.
- Understand and adhere to all relevant policies and procedures to mitigate risks and compliance issues.
About You
- Experience in a fast-paced customer service or contact centre role is mandatory.
- Experience handling insurance claims is desirable.
- Ability to plan and prioritise effectively, organise tasks, and manage competing resources and demands.
- Demonstrated evidence of technical proficiency with systems, software, databases, reporting, and communication tools.
- Excellent verbal and written communication skills, capable of communicating with clarity, impact, and influence.
What's On Offer
- Be part of a team that's open-minded, supportive, and genuinely focused on customer outcomes.
- A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work.
- An employer that is committed to supporting your work/life balance and is always open to conversations about flexible and remote working.
- Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development.
- Insurance products, deals, and discounts across a great range of retail, tech, and travel brands, and offers for health and well-being.
- Initiatives to support your financial wellness through selected discounted Allianz insurance products, superannuation matching, salary sacrificing, novated leasing, and our referral bonus scheme.
- The opportunity to take part in our Employee Share Purchase Program - own a piece of your employer.
About Allianz
We care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, abilities, and work statuses are not only welcomed but valued for the perspectives and talents they bring to work.
Adjustments and Support
If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to us for a confidential conversation.
-
Claims Service Consultant
4 weeks ago
Adelaide, South Australia EFinancialCareers Ltd. Full timeAbout the RoleWe are seeking a highly skilled Claims Service Consultant to join our team. As a Claims Service Consultant, you will be responsible for ensuring compliance with current legislation and making informed decisions on claims.Key ResponsibilitiesAdhere to the AAL Claims Management Process and ensure compliance with current legislation.Maintain...
-
Claims Consultant
2 weeks ago
Adelaide, South Australia Marsh Pty Ltd Full timeJob Title: Claims ConsultantMarsh Pty Ltd is seeking a skilled Claims Consultant to join its team in Adelaide. As a Claims Consultant, you will play a crucial role in providing superior and professional claims service to Echelon Claim Services Customers and Stakeholders.Key Responsibilities:Manage and administer new claims, including liaising with Customers,...
-
Senior Claims Consultant
1 month ago
Adelaide, South Australia Aon Full timeAon is seeking an experienced Claims Consultant to join our team. As a Claims Consultant, you will be responsible for managing claims across a range of risk classes, collaborating with colleagues and management to ensure open communication, and maintaining and building relationships with insurers and the global Aon network. You will also be responsible for...
-
Senior Claims Service Consultant
3 weeks ago
Adelaide, South Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full timeSenior Claims Service ConsultantWe're seeking a highly skilled and experienced Senior Claims Service Consultant to join our team. As a key member of our claims team, you will be responsible for reviewing and identifying claims that do not fall within the scope of policies, ensuring the correct outcome has been made.About the RoleReview and identify claims...
-
Senior Claims Consultant
3 weeks ago
Adelaide, South Australia Aon Full timeClaims Consultant OpportunityAon is seeking an experienced Claims Consultant to join our team, supporting a portfolio of global and corporate clients.Key Responsibilities:Manage claims across various risk classes, including Property, Public Liability, and Professional Indemnity.Collaborate with colleagues and management to ensure open communication and...
-
Senior Claims Service Consultant
1 month ago
Adelaide, South Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full timeUnlock Your Potential as a Senior Claims Service ConsultantAt Allianz Australia Services Pty Ltd, we're committed to delivering exceptional customer experiences and driving business growth. As a Senior Claims Service Consultant, you'll play a critical role in ensuring our customers receive the best possible outcomes.Your Key ResponsibilitiesReview and...
-
Senior Claims Consultant
2 months ago
Adelaide, South Australia Aon Full timeAbout the RoleAon is seeking an experienced Claims Consultant to join our team. As a Claims Consultant, you will be responsible for managing claims across a range of risk classes, including Property, Public Liability, and Professional Indemnity.Key ResponsibilitiesManage claims from notification through to closure, ensuring timely lodgment and effective...
-
Senior Claims Service Consultant
4 weeks ago
Adelaide, South Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full timeSenior Claims Service ConsultantWe're seeking a highly skilled Senior Claims Service Consultant to join our team at Allianz Australia Services Pty Ltd. As a key member of our claims team, you will be responsible for reviewing and identifying claims that do not fall within the scope of policies, ensuring the correct outcome has been made.About the RoleReview...
-
Senior Claims Service Consultant
5 days ago
Adelaide, South Australia Allianz Australia Full timeAbout the RoleWe are seeking a highly skilled and experienced Claims Management Specialist to join our team at Allianz Australia. As a Senior Claims Service Consultant, you will play a critical role in reviewing and identifying claims that do not fall within the scope of policies, ensuring the correct outcome has been made.Key ResponsibilitiesReview and...
-
Senior Claims Service Consultant
2 weeks ago
Adelaide, South Australia Allianz Australia Full timeAbout the RoleWe are seeking a highly skilled Senior Claims Service Consultant to join our team at Allianz Australia. As a key member of our claims team, you will be responsible for reviewing and identifying claims that do not fall within the scope of policies, ensuring the correct outcome has been made.Key ResponsibilitiesReview and identify claims that do...
-
Claims Service Consultant Level 1 Specialist
4 weeks ago
Adelaide, South Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full timeClaims Service Consultant Level 1 RoleWe are seeking a skilled Claims Service Consultant to join our team at Allianz Australia Services Pty Ltd. As a Claims Service Consultant, you will play a critical role in ensuring the smooth resolution of claims and providing exceptional customer service.About the RoleAdhere to the AAL Claims Management Process,...
-
Senior Claims Service Consultant
4 weeks ago
Adelaide, South Australia EFinancialCareers Ltd. Full timeAbout the RoleWe are seeking a highly skilled Claims Service Consultant to join our team. As a key member of our customer service team, you will be responsible for reviewing and identifying claims that do not fall within the scope of policies, ensuring the correct outcome has been made.You will liaise with stakeholders to discuss outcomes and dispute...
-
Claims Service Consultant Level 1
2 months ago
Adelaide, South Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full timeAbout the RoleWe are seeking a skilled Claims Service Consultant to join our team at Allianz Australia Services Pty Ltd. As a Claims Service Consultant, you will be responsible for providing exceptional customer service to motor claimants, managing the operational processing of motor claims, and ensuring all parties are informed throughout the process.Key...
-
Claims Consultant
3 weeks ago
Adelaide, South Australia IAG Full timeAbout the RoleWe are seeking a skilled Claims Consultant to join our team in Adelaide. As a CTP Claims Consultant, you will be responsible for managing a portfolio of CTP claims, supporting individuals who have sustained an injury in a motor vehicle accident.Key ResponsibilitiesManage a portfolio of CTP claims, ensuring timely and effective resolutionProvide...
-
Senior Claims Service Consultant
2 weeks ago
Adelaide, South Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full timeClaims Management RoleWe are seeking a skilled Claims Management Specialist to join our team at Allianz Australia Services Pty Ltd. As a Claims Resolution Expert, you will be responsible for managing claims in accordance with our AAL Claims Management Process, ensuring compliance with current legislation and making informed decisions on claims.Key...
-
Claims Service Consultant
2 weeks ago
Adelaide, South Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full timeAbout the RoleWe are seeking a Claims Service Consultant to join our team at Allianz Australia Services Pty Ltd. As a Claims Service Consultant, you will be responsible for providing superior customer service to motor claimants in a timely manner.Key ResponsibilitiesManaging the operational processing of claims and ensuring all parties are informed...
-
Claims Service Specialist
6 days ago
Adelaide, South Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full timeAbout the RoleWe are seeking a skilled Claims Service Consultant to join our team at Allianz Australia Services Pty Ltd. As a Claims Service Consultant, you will be responsible for providing exceptional customer service to motor claimants, managing the operational processing of claims, and maintaining positive working relationships with external and internal...
-
Claims Consultant
2 weeks ago
Adelaide, South Australia Marsh Pty Ltd Full timeAbout the Role:Marsh Pty Ltd is seeking a skilled Claims Consultant to join its team in Adelaide. As a Claims Consultant, you will be responsible for providing superior and professional claims service to Echelon Claim Services Customers and Stakeholders.Key Responsibilities:Manage and administer new claims, including liaising with Customers,...
-
Claims Consultant
1 week ago
Adelaide, South Australia Marsh Pty Ltd Full timeAbout the Role:Marsh Pty Ltd is seeking a highly skilled Claims Consultant to join its team in Adelaide. As a Claims Consultant, you will be responsible for providing superior and professional claims service to Echelon Claim Services Customers and Stakeholders.Key Responsibilities:Manage and administer new claims, including liaising with Customers,...
-
Marine Claims Specialist
2 months ago
Adelaide, South Australia NTI Full timeAbout the RoleWe are seeking a highly skilled Marine Claims Consultant to join our team at NTI. As a Marine Claims Consultant, you will play a critical role in managing marine transit claims and providing exceptional customer service.Key ResponsibilitiesManage a portfolio of claims from inception to resolution, ensuring timely and effective resolution for...
