Business Development Manager

2 weeks ago


Dandenong, Victoria, Australia NORMA Group Full time
Job Summary:

NORMA Group is seeking a highly motivated and experienced Business Development Manager - Industry Applications to join our team. As a key customer-focused role, you will be responsible for maximizing sales volume and margin in the region through growth in defined markets, applications, territories, and channels.

We are an international mid-sized group with an appetite for innovation, approachable management, and a focus on objectives/targets that empower our employees. As a growth-oriented market leader, we invite you to be part of our journey from good to great.

Key Responsibilities:
  • Liaise and execute with all relevant stakeholders to achieve overall region business revenue and margin expectations.
  • Expand businesses in Tier I and Tier II channel partners.
  • Participate and execute Country Business plans with clear specifics on strategies and tactics implementations.
  • Identify, qualify, and develop channels to drive growth expectations.
  • Operate through inter-department communication and coordination to fulfill enquiry to order and order to fulfillment and shipment cycle.
  • Liaise and coordinate with other NORMA Group setups within APAC and beyond.
  • Conduct oneself in a professional manner consistent with Corporate and Country guidelines and laws.
  • Engage with NORMA Group product and marketing managers, as well as peers from other Regions.
  • Drive commitment and growth for NORMA Group products through effective business dialogue with NORMA Group management, executives of end-users, and management of channel members.
  • Obtain mindshare of channel members, rank, and file staff for NORMA Group products and programs.
Requirements:
  • Minimum of 5 years' experience in Business Development, preferably in the Mining or New Energy sector.
  • Post-graduate qualification in Sales and Marketing is preferred.
  • Demonstrated commercial analytical experience and strong reporting skills.
  • Exceptional communication and interpersonal skills, with the ability to develop effective customer working relationships.
  • Able to build, maintain, and analyze knowledge of market conditions and trends and customer activities/competitive responses.
  • Effective negotiation skills.
  • Experience in developing and monitoring sales budgets and targets.
  • Proven knowledge of customer relationship management, including assessing customer needs, meeting customer expectations, and evaluating customer satisfaction.
  • Strategic focus with hands-on approach.
  • Experience with eCRM systems.
  • Proven track record in negotiating with key stakeholders.
  • Skilled at building rapport, opening doors, and understanding business requirements of senior decision-makers.
  • Ability to elicit needs from key decision-makers.


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