Onboarding Coordinator Specialist
1 day ago
We are seeking an experienced Onboarding Coordinator to join our dynamic team at Multicap. As a crucial point of contact for prospective clients, their families, and representatives, you will play a vital role in managing the client onboarding journey from pre-engagement to service delivery.
The ideal candidate will have a strong background in administration, preferably in the disability sector or within the NDIS framework. With excellent organizational skills and attention to detail, you will be able to effectively prioritize and manage your workload or caseload.
Key Responsibilities:
- Efficiently onboard new clients and ensure service agreements are completed
- Act as a primary point of contact, resolving issues and supporting clients and Support Coordinators throughout the transition process
- Maintain accurate and up-to-date client case files
- Administer daily onboarding tasks and ongoing client activities
- Collaborate with the Regional Lead team and provide general support
- Assist with administrative tasks related to the support coordination function
- Contribute to the development of work methods and undertake simple projects
Your salary will be approximately $55,000 - $65,000 per year, depending on experience, plus benefits including professional development opportunities, salary packaging, and employee assistance program.
About Us:
Multicap is a leading provider of support coordination, psychosocial recovery coaching, and case management services. Our team of experts is dedicated to making a positive impact in the lives of individuals and communities living with disabilities and mental health challenges.
We offer a supportive and fast-paced environment where you can grow your career and contribute to our mission of enhancing the lives of those we serve.
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