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Customer Value Realization Specialist
3 weeks ago
As a key member of our team, the Enterprise Customer Success Manager plays a vital role in driving value realization for customers.
Key Responsibilities- Define the Future of Legal Work: Collaborate with top enterprises and leading law firms to shape the future of legal work.
- Expert Guidance: Act as a trusted expert and guide customers through the integration of AI into daily workflows, ensuring seamless adoption and optimal benefits.
- Customer Success: Help customers identify use cases for Harvey and transform the practice of law, fostering lasting relationships and partnerships.
- Integration and Partnership: Deeply integrate Harvey into business processes and workflows, building strong foundations for lasting success.