Value Realization Expert

4 days ago

Sydney, New South Wales, Australia beBeeSuccess Full time $120,000 - $150,000
Client Success Professional

Fenergo is a global software company driving digital transformation for large and complex organizations. As a Client Success Partner, you will be responsible for coordinating the post-sale customer lifecycle, enabling customers to achieve value realization through the adoption of the Fenergo product, retention, and growth.

Key Responsibilities:
  • Oversee the customer experience of a portfolio of clients with goals of adoption, retention, and growth.
  • Build strong, trust-based relationships with key client stakeholders at the executive level, driving success with the Fenergo product and ensuring they receive maximum value throughout their lifecycle.
  • Use strategic thinking, consultative problem solving, and deep product knowledge to help your customers achieve measurable business outcomes, new use cases, and maximize their ROI with Fenergo.
  • Partner with multiple cross-functional internal teams to develop and execute Client Success Plans, including QBRs, Executive Business Reviews, and strategic planning sessions, and Churn Mitigation Plans when necessary.
Qualifications:
  • 7+ years of relevant work experience in a customer-facing customer success, account management, or strategic consulting organization.
  • A proven track record of measurably impacting customer results through creative problem-solving, strategic consulting, and change management.
  • Exceptionally strong communication and relationship-building skills, with the ability to multithread across stakeholders and deliver compelling executive-level presentations.

  • Customer Value Realization Specialist

    2 weeks ago

    Sydney, New South Wales, Australia beBeeValue Full time $120,000 - $180,000

    Unlock Customer Value RealizationAs a key member of our team, the Enterprise Customer Success Manager plays a vital role in driving value realization for customers.Key ResponsibilitiesDefine the Future of Legal Work: Collaborate with top enterprises and leading law firms to shape the future of legal work.Expert Guidance: Act as a trusted expert and guide...

  • Strategic Client Value Realization Leader

    2 weeks ago

    Sydney, New South Wales, Australia beBeeSuccess Full time $120,000 - $140,000

    Job DescriptionWe are seeking a Strategic Client Value Realization Leader to drive retention and growth for our top enterprise customers across China, Japan, ANZ, and South Asia. As a senior-most post-sales advisor, you will work closely with C-level stakeholders to design and deliver solutions that meet their business needs.Key Responsibilities:Help drive...

  • Business Value Realization Specialist

    1 week ago

    Sydney, New South Wales, Australia beBeeSuccess Full time $120,000 - $180,000

    About the RoleWe are seeking an ambitious and driven individual to join our team as a Customer Success Manager. As a key member of our organization, you will play a vital role in driving customer satisfaction and success. Key Responsibilities:Owning value realization for customers and helping them achieve their goals.Deeply integrating our solution into...

  • Lead Customer Value Realization Specialist

    6 days ago

    Sydney, New South Wales, Australia beBeeCustomerSuccess Full time $120,000 - $180,000

    Job DescriptionWe are seeking a highly skilled Customer Success Manager to join our team. In this role, you will be responsible for ensuring the long-term success of our largest customers.As a Customer Success Manager, you will act as a leader and mentor to your team, supporting new hire interviews, onboarding, and ongoing mentorship. You will be a trusted...

  • Maximizing Customer Value

    5 days ago

    Sydney, New South Wales, Australia beBeeSeniority Full time $90,000 - $120,000

    Unlock the full potential of your customers with a Senior Customer Success Manager role.This position entails managing large enterprise accounts, enhancing customer satisfaction, application engagement, retention, and growth.As the primary contact for customers, you will understand their success criteria, share best practices, provide solution guidance, and...

  • Drive Customer Value

    5 days ago

    Sydney, New South Wales, Australia beBeeCustomerSuccess Full time $90,000 - $120,000

    Customer Success LeadWe are looking for an experienced professional to lead customer success initiatives and drive long-term value realization. This is a key role in our In-Store business unit, where you will work closely with our largest customers in APAC.The RoleAs a Strategic Customer Success Manager, you will be responsible for ensuring the successful...

  • Solutions Expert

    2 weeks ago

    Sydney, New South Wales, Australia beBeeSecurity Full time $108,522 - $187,888

    Job Title: Solutions ExpertWe are seeking a seasoned professional to drive technical excellence in our customer success journey.This role requires strong technical leadership and expertise to guide customers through their security transformation, defining solutions that secure key business imperatives and ensure value realization.The ideal candidate will...

  • Business Value Consultant

    5 days ago

    Sydney, New South Wales, Australia Walkme Full time

    WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to realize the promise of technology in today's overwhelming digital world. Through WalkMe's guidance, engagement, insights, and automation, employees are more efficient, executives have better visibility into digital usage, and organizations maximize the full value of their...

  • Customer Value Leader

    3 days ago

    Sydney, New South Wales, Australia Bebeesuccess Full time

    Strategic Customer Success RoleIn this key position, you will play a vital role in driving the long-term success of our largest customers.You will be responsible for leading customer value realization by understanding their KPIs and leveraging your expertise to drive business growth.As a trusted advisor, you will work closely with cross-functional teams to...

  • Senior Technical Expert

    2 weeks ago

    Sydney, New South Wales, Australia beBeeTechnical Full time $140,000 - $180,000

    As a senior technical expert, you will be responsible for delivering successful sales outcomes.Key Responsibilities:Conduct in-depth consultations with stakeholders to define business requirements and success metrics.Assess existing data collection systems and recommend improvements to enhance data quality.Collaborate on proof-of-value projects to ensure...