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Customer Experience Specialist
3 weeks ago
Unlock Your Potential with New Challenges
We are committed to empowering individuals to grow and succeed in their careers. This is an opportunity to take your career to the next level, embrace fresh challenges, and make a real difference in people's lives.
We work towards a brighter future, thinking today about the world of tomorrow.
Join us and shape your own destiny with our team
No prior experience is required – we provide comprehensive training to ensure you feel supported and confident providing customers with an exceptional experience.
At our organisation, we are passionate about opening eyes to the unseen. As a leading eye care and eyewear retailer, we have been serving communities for many years.
Work with us to guide our customers through the exciting process of styling and personalising high-fashion frames, working with luxury brands such as CHANEL, Ray-Ban, PRADA, Gucci, Tiffany & Co, and more.
Why Choose Us?- Generous product allowance and Family & Friends discounts of up to 50% off to splurge across all our brands.
- Up to 50% off Oakley eyewear and apparel throughout the year.
- Local and global volunteering opportunities through our charity partner, including volunteer leave and ambassador opportunities.
- Clear career pathways for your role, with national and global progression opportunities.
- A world of personal and professional learning through our online platform, with opportunities for Retail certifications to strengthen your knowledge and capability.
- Meeting and greeting customers and providing an exceptional customer experience.
- Processing orders for our customers.
- Driving sales through providing customers with informative knowledge on our luxury and cutting-edge products.
- Contributing to a positive and fun team culture.
- Previous retail, sales or customer service experience.
- Excellent communication and people skills.
- Motivated with a drive to achieve targets.
- Thrives in an exciting, fast-paced environment.
Passionate about helping people see the beauty in life? Join us and make a difference
Key responsibilities include: meeting and greeting customers, processing specialised orders, driving sales, contributing to a positive team culture.
Requirements include: excellent communication skills, motivated attitude, ability to thrive in a fast-paced environment.
