Customer Experience Specialist

5 hours ago

Canberra, ACT, Australia beBeeCustomerService Full time $58,168 - $84,152

Job Opportunity

We are seeking a passionate customer service professional to develop their career in banking, interact with diverse clients, and work within a collaborative team environment.

The successful candidate will be responsible for:

  • Delivering exceptional customer experiences to internal and external customers
  • Fostering strong relationships with customers through advice and information on bank products and services
  • Teller duties including general inquiries, account opening/closing, deposits, withdrawals
  • Engaging in proactive conversations with customers while undertaking floor walking initiatives
  • Maintaining and building customer relationships through inbound and outbound calling activities

To be successful in this role, you will need:

  • Previous customer service experience, preferably from the banking industry
  • Excellent communication skills
  • A 'can do' approach to all aspects of your role
  • Ability to learn and confidently use a number of technical financial systems

We offer a supportive and collaborative work environment, as well as opportunities for professional development and growth. We value diversity and inclusivity, and we encourage Aboriginal and Torres Strait Islander People to apply.

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