Ultimate Customer Experience Specialist

20 hours ago


Canberra, ACT, Australia beBeeCustomerExperience Full time $80,000 - $120,000
Job Title: Qantas Club Lounge AgentAbout the Role

We're seeking a highly skilled Customer Experience Specialist to deliver outstanding service in our Qantas Club Lounge. You'll warmly welcome guests, anticipate their needs, and ensure the highest standards of service.

This role will be crucial in maintaining an atmosphere of relaxation and sophistication in our Lounges.

Key Responsibilities
  • Genuine commitment to superior customer experiences
  • Ability to think on your feet and perform well under pressure
  • Exceptional face-to-face customer service skills
  • Excellent time management, organisational and problem-solving skills
  • Exceptional standards of personal presentation
  • Collaborative and supportive approach to working with your colleagues
  • Proactive 'can-do' positive attitude
  • Ability to handle challenges in a time-sensitive environment
  • Strong written and verbal communication skills within a high volume, fast-paced environment
  • Punctuality and reliability
What We Offer

You'll have access to on-the-job training and coaching, as well as formal training opportunities to help you grow both personally and professionally.



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