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Technical Support Specialist
2 weeks ago
**IT Support Trainee Role Overview**
We are seeking a highly motivated and organized IT Support Trainee to join our team. As an IT Support Trainee, you will have the opportunity to gain hands-on experience in providing IT support services and help desk services.
The ideal candidate will possess excellent communication skills, a strong attention to detail, and the ability to work effectively in a fast-paced environment.
**Key Responsibilities:**
- Provide first-level troubleshooting and support to resolve IT-related incidents and requests.
- Escalate unresolved incidents to relevant technical personnel.
- Prioritize incidents and log them in the ticketing system.
**Benefits of the Role:**
- Opportunity to gain valuable work experience and industry knowledge.
- Chance to develop your IT skills and build a network of contacts in the field.
- Competitive salary and benefits package.
**What We Offer:**
AFL SportsReady is committed to providing a safe and healthy working environment for all employees. Our employees are required to maintain their up-to-date COVID-19 vaccination status in accordance with Australian Technical Advisory Group on Immunisation (ATAGI) recommendations.
