Technical Support Specialist

4 days ago

Sydney, New South Wales, Australia beBeeCareer Full time $90,000

Job Opportunity: Technical Support Specialist

A leading healthcare organization is seeking a skilled Technical Support Specialist to join their team.

The successful candidate will provide technical assistance and support for users IT Systems across different hospitals, undertaking the diagnosis and resolution of technical problems with the clients IT team to improve service delivery.

Key Responsibilities:

  • Provide technical support and assistance for users IT Systems
  • Diagnose and resolve technical problems with the clients IT team
  • Support a comprehensive range of services that develop and improve the use of Information Management and Technology onsite
  • Install, test, and configure workstations/laptops, software, phones, and peripheral equipment

Requirements:

  • Minimum of 5 years' experience in a similar role
  • Experience in supporting, trouble shooting and resolution of issues relating to desktop support functions (especially supporting Windows 10, and MS Products, O365)
  • Proven customer service communication skills to provide support to users

What's in it for you:

  • A supportive and collaborative work environment
  • A competitive salary package
  • Opportunities for career growth and development

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